Senior Systems Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take the initiative to develop, maintain, and provide support for The Home Depot's technical hardware and system software infrastructure.

• Design, implement, and maintain production infrastructure.

• Engage in regular upgrades and provide application support.

• Perform root cause analyses and post-mortem evaluations for security incidents and service outages.

• Stay informed about innovations, industry trends, internal system modifications, contemporary systems engineering practices, emerging technologies, and best practices.

• Analyze business trends and behavioral data to pinpoint opportunities for improvement and new initiatives.

• Assess, develop, and propose cost-efficient technology solutions.

• Research and architect infrastructure, networks, databases, cloud solutions, AI, and security frameworks.

• Develop and sustain monitoring and support tools.

• Work collaboratively with product and project teams, contributing to technology architecture design reviews.

• Oversee and enhance applications, infrastructure, networks, databases, and security measures.

• Maintain, upgrade, and provide ongoing support for systems and infrastructure.

• Manage vendor-related problem tickets until resolution.

• Generate technical documentation and transition knowledge-base articles to infrastructure-as-code formats.

• Ensure monitoring and alerting tools are kept current.

⛳️ Requirements

• Candidates must be at least eighteen years of age.

• Must possess legal authorization to work in the United States.

• A bachelor's degree or an equivalent qualification in a relevant field of study is required.

• At least 4 years of professional experience is necessary.

• Proven experience in designing, engineering, implementing, or supporting enterprise IT infrastructure in large, distributed environments.

• In-depth knowledge of MDF/IDF design, structured cabling, fiber optics, racks/cabinets, and associated network infrastructure.

• Experience in developing, governing, and supporting engineering artifacts, including infrastructure standards, reference architectures, installation guidelines, and technical documentation.

• Familiarity with electrical/power requirements, UPS systems, wireless infrastructure needs, and physical infrastructure that supports IP cameras and other technological solutions.

• Capability to independently manage complex engineering tasks, such as design reviews, device and infrastructure strategy, site assessments, implementation coordination, technical troubleshooting, and engineering escalations.

• No certifications are required.

🏝️ Benefits

• Flexible remote/virtual work options.

• No travel obligations.