System Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure prompt resolution of end-user issues.

• Adhere to IT general control requirements.

• Maintain the health of IT enterprise computer systems to meet availability targets.

• Ensure that deliverables align with business needs.

• Facilitate successful access to IT enterprise computer systems for staff.

• Promote a positive experience for end users.

• Execute updates for enterprise systems through patches and/or code promotions.

• Administer enterprise applications.

• Oversee cloud platform administration.

• Monitor data backup processes.

• Address access requests within the IT environment.

• Handle enterprise computer administration duties.

• Assist YCA in complying with mandatory field audits.

• Manage on-premise or cloud-based networks, focusing on secure data flow, access management, and network oversight.

• Administer private cloud applications and their infrastructure.

• Plan, organize, and oversee project tasks and resources.

• Generate and present internal and external reports.

• Identify, assess, and mitigate technology-related threats.

• Manage hardware or software systems.

• Support end users in PC operations, programs, access, systems, operating systems, and basic platforms.

⛳️ Requirements

• Experience with cloud computing environments.

• Familiarity with Microsoft Enterprise technologies.

• Background in enterprise computer hardware.

• Proficient in network communication protocols (HTTP, FTP, SFTP, SSL, UDP, TCP/IP, DNS).

• Experience with IT system segregation.

• Knowledge of IT general controls and auditing processes.

• Proficiency in command-line tools and scripting.

• Minimum of 3 years of IT support experience in a corporate setting.

• Proficient in Microsoft Office applications.

• Over 5 years of experience in IT enterprise hardware support.

🏝️ Benefits

• Comprehensive benefits package including Medical, Vision, Dental, Long-Term Disability, Life Insurance, and 401k with matching and automatic contributions.

• Performance-based bonus program.

• Extensive employee wellness programs, including free music lessons.

• Generous wellness reimbursement program.

• Tobacco cessation reward program.

• Private concerts featuring award-winning artists.

• Discounts on hotels, travel, entertainment, and various attractions.

• Employee product purchase program.

• Casual dress code.

• Vacation, sick leave, and personal floating holidays.

• Monthly events such as Bring Your Dog to Work Day, Employee Singing Competitions, Spirit Week, and other enjoyable activities.

• An inclusive and passionate workplace culture.