Swedish Content Specialist

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Review, validate, and curate written publications and audio content in accordance with SOPs, checklists, and client specifications.

• Ensure content and metadata are complete, consistent, and fundamentally accurate.

• Implement straightforward corrections as outlined in the guidelines.

• Identify and document content issues, defects, and bugs within internal tools, utilizing the necessary templates and ticketing standards.

• Elevate unclear, high-impact, or policy-violating issues to the Team Lead/SME, providing context and supporting evidence.

• Manage assigned queues to achieve throughput expectations and meet turnaround times/SLA requirements.

• Adhere to information security, confidentiality, and secure work environment protocols.

• Maintain a keen attention to detail during repetitive or high-volume tasks.

• Engage in team meetings, calibration sessions, and mandatory training; integrate feedback effectively.

⛳️ Requirements

• Native-level or fully bilingual fluency (both spoken and written) in Swedish, with a strong cultural understanding of the relevant market(s).

• Exceptional attention to detail and the ability to adhere to step-by-step procedures and quality standards.

• Basic problem-solving skills.

• Strong time management capabilities with a consistent track record of meeting productivity and quality expectations.

• Comfortable navigating multiple tools and web platforms; quick to learn new systems.

• Proficient in MS Office (Outlook, Word, Excel, PowerPoint) and web browsers.

• Comfortable working with content that some may find sensitive or offensive.

• 1–2 years of experience in content operations, content review, digital QA, or a similar area is preferred, but not mandatory.

🏝️ Benefits

• Duration of the project is 12 months.

• Opportunity for remote work.