SVP, Transformation and Execution

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide executive leadership and overall accountability for the Transformation and Execution Office, which encompasses Vendor Management, Enterprise Implementations, Business Intelligence and Insights, Operational Excellence, Enterprise PMO, and Capital Planning.

• Establish clear priorities, decision rights, performance expectations, resource allocation, and operating cadences across various functions.

• Ensure that each workgroup functions as part of an integrated enterprise transformation portfolio.

• Own the enterprise roadmap, capital planning process, and OKR governance model.

• Align every transformation initiative with a defined financial or operational outcome.

• Cultivate organizational capacity to scale AI, automation, and digital solutions centrally.

• Set the enterprise direction and guarantee that capital is allocated to the most impactful opportunities.

• Oversee enterprise and market-level strategic planning, capital allocation, and ROI prioritization.

• Define enterprise operating models, governance structures, and OKRs.

• Lead the development of enterprise opportunities and convert strategic priorities into a fundable, sequenced portfolio of initiatives.

• Direct the VP of Vendor Management and the broader enterprise vendor ecosystem.

• Manage vendor performance, ensure contractual compliance, establish cost-effective terms, and handle governance and risk management.

• Ensure disciplined vendor lifecycle management from opportunity identification through to hand-off.

• Spearhead new market expansion, enterprise technology rollouts, and regulatory operations implementations.

• Ensure the adoption of implementation playbooks, tools, benchmarking, change management, and capability building.

• Oversee post-implementation ownership handoff protocols.

• Lead Business Intelligence & Insights to deliver a single source of truth regarding performance.

• Oversee KPI standardization, OKR tracking, ROI validation, and MLR action plan support.

• Build enterprise dashboards, reporting capabilities, and operations automation/RPA capabilities.

• Enforce accountability for performance risk through root-cause analysis and tracking of capital efficiency.

• Lead Operational Excellence, which includes enterprise capital planning, Enterprise PMO, process improvement, and Total Cost of Care.

• Reduce the total cost of care while ensuring the quality and outcomes for members are maintained.

• Deliver improvements in enterprise and operational performance outcomes.

• Own strategic initiatives that optimize capital allocation and investment value.

• Chair an enterprise forum that governs transformation initiatives.

• Build and scale a high-performing leadership team.

• Collaborate with Operations, Clinical, Finance, and Market leadership to ensure initiatives are co-owned and sustained.

⛳️ Requirements

• 10+ years of progressive leadership experience in healthcare operations, transformation, strategy, or consulting, including at least 5 years in a senior leadership position managing multiple functional teams.

• Proven experience in building or leading enterprise PMO, strategic planning, or transformation functions within a health plan or managed care organization.

• In-depth knowledge of Medicare Advantage operations, including Stars/HEDIS, provider network management, vendor management, and regulatory/compliance requirements (e.g., CMS Interoperability, Delegation Oversight).

• A track record of managing vendor ecosystems, capital planning processes, and enterprise KPI/OKR governance.

• Experience in leading new market expansion and large-scale technology or platform implementations.

• Strong executive presence with experience in presenting to and influencing C-suite and board-level stakeholders.

• Bachelor's degree in Business, Healthcare Administration, Data/Analytics, or a related field.

• Enterprise strategic thinking with the ability to translate vision into a prioritized, fundable roadmap.

• Strong financial acumen, including expertise in capital allocation, ROI analysis, and investment prioritization.

• Cross-functional influence and the ability to clarify ownership between transformation and operations.

• Data-driven decision-making skills and comfort operating in ambiguity while building new organizational capabilities.

• Vendor and partnership management experience, including contract negotiation and performance accountability.

• People leadership experience: building, structuring, and scaling multi-disciplinary teams.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.