SVP, Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement the technology vision, roadmap, and investment strategy across a range of SaaS products.

• Spearhead platform modernization efforts, focusing on architecture simplification, cloud optimization, and AI-driven product capabilities.

• Collaborate with executive leadership to assess technology investments, opportunities for product consolidation, and strategic initiatives, supported by clear business cases.

• Advocate for a service-pack strategy to deliver platform enhancements and features, such as agentic plug-ins, APIs, and reporting tools.

• Oversee engineering, quality assurance, and DevOps teams responsible for developing, securing, and managing mission-critical SaaS solutions.

• Establish best practices for software development, CI/CD, automated testing, release management, and engineering operations.

• Foster an AI-centric culture and delivery model to enhance productivity, release reliability, quality, and efficiency.

• Guide and develop a globally distributed workforce and strategic technology partners.

• Manage outsourced engineering and operational partnerships.

• Lead Customer Engineering teams focused on onboarding, implementation, integrations, and application support.

• Collaborate with Product, Customer Success, and Operations to boost customer adoption, retention, and satisfaction.

• Standardize implementation and support processes to expedite time-to-value.

• Align product delivery with customer requirements and business strategy.

• Oversee cloud operations, infrastructure performance, security, compliance, and business continuity.

• Direct PCI DSS, SOC compliance, data protection, vulnerability management, and regulatory programs.

• Propel cloud modernization through automation, Infrastructure as Code, observability, and cost optimization.

• Recruit, develop, and retain technology leaders.

• Lead workforce planning, succession planning, and organizational transformation initiatives.

• Manage technology budgets, vendor relationships, and investment planning.

• Establish technical ownership, enhance release predictability and operational performance, strengthen security and compliance, and implement the service-pack delivery model.

⛳️ Requirements

• Over 15 years of progressive technology leadership experience, including executive-level responsibilities across various technology functions.

• Proven track record in leading software engineering, QA, cloud operations, and customer-facing technical organizations for SaaS products.

• Experience in customer-facing roles, showcasing success in aligning product delivery with customer requirements and business strategy.

• Experience managing intricate, multi-product environments, including acquired or legacy platforms.

• Profound understanding of cloud architecture, DevOps, CI/CD, software quality, and contemporary engineering practices.

• Experience leading AI adoption throughout the software development lifecycle, achieving measurable improvements in engineering productivity and release reliability.

• Background in fintech, payments, or another highly regulated industry.

• Demonstrated success in managing global, distributed teams and third-party technology partners.

• Strong financial and business acumen, encompassing budgeting, business case development, vendor management, and technology investment decisions.

• Exceptional executive communication and stakeholder management capabilities.

• An advanced degree in Computer Science, Engineering, Information Systems, or Business Administration is preferred.

• Experience in private equity-backed organizations and transformation environments is preferred.

• Familiarity with applying AI and automation to both customer-facing products and engineering operations, including AI coding assistants, agentic workflows, and AI-enabled platform capabilities is preferred.

• Background in accounts payable automation, procure-to-pay, electronic invoicing, or payments platforms is preferred.

• Relevant cloud, security, or technology leadership certifications are preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and continuous learning.

• Flexible work arrangements and remote work options.

• A collaborative and inclusive work environment.