SVP, Relationship Manager, Team Lead

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Develop the commercial middle market portfolio.

• Acquire and finalize new, profitable business opportunities.

• Grow the in-market team in accordance with the strategic growth plan.

• Direct new business development efforts, including lead generation and relationship management.

• Identify and approach potential commercial clients for loans, deposits, and treasury management services.

• Structure and negotiate terms and conditions to onboard valuable assets.

• Review and analyze financial statements and information.

• Build and sustain positive relationships to ensure client retention and foster future growth.

• Promote other bank products and services through cross-selling.

• Engage in community activities and networking while representing the bank.

• Work collaboratively with credit partners to monitor and proactively manage the loan portfolio, including handling delinquencies, loan reviews, renewals, and coordinating with the Special Assets team when necessary.

⛳️ Requirements

• Bachelor’s degree or equivalent experience, along with 10+ years in a related field.

• Must be legally authorized to work in the United States without sponsorship, now or in the future.

• Capability to independently negotiate complex credit structures and finalize large transactions.

• In-depth knowledge of commercial banking and treasury products and services.

• Completion of formal credit training is required.

• Familiarity with Capital Markets, including Loan Syndications and Debt Capital Markets.

• Strong skills in prospecting and the ability to develop new relationships and referral sources.

• Proven ability to bring an established local client base.

• Experience in building and nurturing internal and external partnerships and centers of influence.

• Proven ability to meet and exceed regional and bank loan production and performance targets.

• Strong analytical abilities to review, analyze, and assess complex financial information.

• Excellent skills in written and verbal communication.

• Proficiency in Microsoft Suite and the ability to learn and utilize Customers Bank applications.

• Willingness to incorporate AI, as needed, to improve job performance and efficiency.

🏝️ Benefits

• Personal development plans.

• Equal opportunity employment.

• Reasonable accommodations for qualified individuals with disabilities.

• Commitment to a culture of diversity, equity, and inclusion.