SVP, Product Management, Digital Banking

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the product roadmap for the Digital Banking sector.

• Establish the vision for digital banking experiences tailored to community financial institutions.

• Prioritize squad initiatives based on business outcomes, client requirements, and platform strategy.

• Represent the domain in executive planning, client discussions, and board-level briefings.

• Drive commercial outcomes that influence revenue, client acquisition, and retention.

• Recruit, develop, and manage the performance of all Builders within the Digital Banking sector.

• Set expectations for AI-first execution, quality of specifications, and delivery speed.

• Mentor Builders on domain knowledge, product judgment, and technical decision-making.

• Act as the primary subject matter expert in digital banking.

• Design and conceptualize comprehensive digital account opening processes.

• Coordinate identity verification, KYC, CIP, and fraud checks with third-party providers.

• Define stateful onboarding workflows, including retries, exceptions, and manual review options.

• Ensure a consistent experience across digital, branch, and call-center service channels.

• Establish UX patterns that balance regulatory disclosures with seamless user experiences.

• Guide the integration from core to digital, multi-tenant banking, and configurable platform features.

• Model AI-first practices utilizing Kiro, Claude, and specification-driven development.

• Assess and implement AI tools and practices to enhance domain output.

• Collaborate with Core and Origination SVPs on shared interfaces and dependencies.

• Work alongside Architecture on platform-wide patterns, data models, API contracts, and integrations.

• Partner with UX, QA, and Security Centers of Excellence on standards and common components.

• Align with Applied AI on opportunities for AI-driven digital banking.

⛳️ Requirements

• Proven experience in technical product management leadership.

• Required experience in banking processes and products; commercial and lending expertise preferred.

• Background in product or Fintech organizations is essential.

• Hands-on experience in AI-assisted product design and development workflows.

• Demonstrated application of AI tools for specification, iteration, and problem-solving.

• Willingness to exemplify AI-first practices across the domain.

• Comfort with a specification-first, AI-native development methodology.

• Over 8 years of experience in product, engineering, or technical leadership roles in digital banking or financial services.

• Extensive hands-on experience with digital banking platforms; experience building, operating, or leading teams in developing digital banking products.

• Expert understanding of digital account opening, onboarding orchestration, and KYC/CIP/fraud workflows.

• Experience in designing multi-channel banking experiences (mobile, web, branch, call center).

• Knowledge of core banking integration patterns.

• Familiarity with multi-tenant SaaS platforms catering to various financial institutions.

• Awareness of regulatory frameworks impacting digital banking (Reg E, Reg DD, BSA/AML, UDAAP).

• Experience in managing and developing product builders, engineers, or technical product managers.

• Proven track record of forming high-performing teams that deliver functional software.

• Ability to operate at both strategic and tactical levels concurrently.

• Experience in making priority trade-offs among competing demands with limited information.

• Comfort with direct responsibility for commercial outcomes linked to product delivery.

• Strong knowledge of REST APIs, data modeling, and system architecture.

• Ability to engage deeply in technical design discussions with architects.

• Familiarity with modern development workflows, CI/CD, and deployment practices.

• Understanding of front-end and back-end technology stacks for web and mobile.

• Applicants must have legal authorization to work in the country where the role is based; this position is currently located in the US.

🏝️ Benefits

• Annual cash bonus and equity options based on role level and experience.

• Fully remote work environment.

• 401(k) plan.

• Comprehensive insurance coverage - health, dental, and vision.

• Paid time off.