Lead Product Manager

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Take ownership of the long-term product vision, defining epics and features, ensuring comprehensive use cases and workflows are documented, capabilities are delivered, and the product undergoes continuous validation.

• Drive outcomes that enhance user satisfaction and guide products towards achieving product-market fit.

• Proactively anticipate, identify, and resolve risks and obstacles that may hinder engineering progress.

• Collaborate with clients and users to gather business requirements at an appropriate level of detail to facilitate rapid delivery cycles.

• Support Engineering and Client collaborative sessions, capturing valuable feedback.

• Integrate engineering, user testing, feedback, and AI assessment to deliver features that are ready for deployment.

• Track progress and percentage completion against long-term roadmaps, structuring functionality and supporting development operations & SRE work into sprints and releases that provide incremental value to clients.

• Serve as the initial user of solutions, directing feedback and outcomes to Workstream Leads and business partners for prioritization.

• Monitor engagement and retention metrics to assess the evolution of product-market fit.

• Route user feedback back to engineering teams and subject matter experts.

• Operate effectively across both strategic (quarterly scope, OKRs) and tactical (sprint mechanics, documentation) dimensions simultaneously.

• Translate technical limitations and trade-offs into business terminology for clients and executive stakeholders.

• Facilitate prioritization among competing client, engineering, and business requirements.

• Own and maintain product documentation (specifications, roadmaps, release notes) as the definitive source of truth across teams.

⛳️ Requirements

• Demonstrated experience in product management, delivering new software from conception through MVP and beyond within cross-functional, multi-stakeholder environments.

• Exceptional written and verbal communication skills, showcasing a disciplined approach to documentation.

• Ability to clearly articulate complex customer journeys and iterate them based on feedback.

• Comfort in defining and monitoring success metrics, and making "good enough to ship" decisions in uncertain conditions.

• Expert in stakeholder management across client PMO/QE teams, engineering, and domain specialists.

• Proven ability to develop products in highly regulated environments, with significant attention to risk, compliance, and legal considerations.

• Initiative, curiosity, and adaptability to excel in rapidly evolving AI product landscapes.

• Familiarity with AI/LLM product development, including prompt design, evaluation frameworks, and the practical constraints of model-based features.

• History of delivering incrementally in ambiguous and evolving scopes rather than fixed-spec environments.

• Comfort in managing relationships at various levels within client organizations without formal authority.

• Prior engineering or technical experience (preferred).

• Hands-on experience with agentic AI or LLM-based products (preferred).

• Familiarity with Azure DevOps (ADO) for backlog and sprint management (preferred).

• Experience collaborating with subject matter experts who contribute directly to product development (preferred).

🏝️ Benefits

• Employees have the option to work remotely.