
SVP, Information Technology
Posted Oct 17

Posted Oct 17
This is a fully remote position, open to applicants in Alaska, +7 more states.
• Formulate and implement the organization’s IT strategy in collaboration with the CEOO.
• Oversee the Information Systems and Technology departments.
• Define, communicate, and guide the strategic objectives of IT functions.
• Design and implement enterprise architecture for the credit union.
• Lead and nurture a team of IT professionals.
• Ensure optimal IT operations performance to fulfill SLAs, encompassing computer operations, network operations, infrastructure operations, user support, and daily reporting.
• Guarantee that systems are operational, secure, compliant, and recoverable.
• Manage computer, data, and network security.
• Oversee relationships with systems and software vendors, including contracts and SLAs.
• Collaborate with internal business partners to enhance member experience and streamline business processes.
• Engage in and support continuous improvement initiatives.
• Represent the Credit Union in a professional manner while maintaining the confidentiality of sensitive information.
• Participate in community activities, member relations, and events for the credit union.
• Monitor trends in financial services, business operations, information technologies, and project management.
• Perform additional related duties as assigned.
• Over 10 years of experience managing Information Technology for mid-sized organizations with complex, large-scale IT projects involving cross-functional disciplines.
• Proven experience in operational efficiency initiatives, systems development, and IT project and change management practices.
• Solid understanding of core systems, the software development life cycle, and the application development process.
• Strong familiarity with operational efficiency initiatives, systems development, implementations, and conversions.
• Comprehensive understanding of business processes and workflows, the systems development lifecycle, and change management.
• Excellent management and interpersonal skills across all staff levels.
• Strong organizational skills.
• Effective people management skills, particularly in performance management.
• Proficient in third-party/vendor management and contract negotiation.
• Strong problem-solving capabilities.
• Effective presentation skills and a self-starter attitude.
• Bachelor’s Degree in a technical field such as computer science, information systems, or engineering.
• Experience in leading and executing technical projects, initiatives, and change management.
• Previous experience managing IT for a financial institution is preferred.
• Experience in an organization with a regional model that includes some matrix reporting structure is preferred.
• A postgraduate degree is preferred.
• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement
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