Support Engineer

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Ensure the reliable operation of Kyivstar's Big Data platform and data products.

• Take ownership of the entire incident lifecycle, from alerting and triage to root-cause analysis, permanent resolution, and prevention strategies.

• Oversee the maintenance of environments and applications across AWS, on-premises servers, and Kubernetes clusters.

• Provide support to development and business analysis teams.

• Set up and manage monitoring systems.

• Handle incident management.

⛳️ Requirements

• Minimum of 0.5 years of experience as a Support Engineer.

• Fundamental knowledge of Linux.

• Proficient in using git.

• Familiarity with sh/bash scripting.

• Experience with diagnostic tools such as curl, telnet, dig, etc.

• Knowledge of monitoring and alerting systems, including Prometheus, Grafana, or similar tools.

• Experience with configuration management software like Ansible or Terraform (preferred).

• Proficiency in scripting languages, with a preference for Python (preferred).

• Familiarity with Docker and Kubernetes (preferred).

• Experience with CI/CD tools, such as GitLab CI or others (preferred).

• Knowledge of the ELK stack (preferred).

• Understanding of infrastructure as code and GitOps principles (preferred).

• Experience working in cloud environments, preferably AWS (preferred).

• Familiarity with relational databases like PostgreSQL or similar (preferred).

🏝️ Benefits

• Full-Time position (Fully Remote).

• Opportunity for professional growth in DevOps.