Supplier Quality Manager – Glass and Hardware

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee supplier coaching initiatives to improve quality processes, prevent defects, and optimize performance.

• Design and execute training programs for suppliers on quality control techniques, 8D problem-solving, and root cause analysis.

• Provide direct coaching on material and component specifications, ensuring compliance with established requirements.

• Guide and advise suppliers on process enhancements and compliance measures.

• Create and implement corrective and preventive action plans in collaboration with suppliers.

• Perform supplier audits and provide follow-up coaching sessions.

• Develop and execute supplier development roadmaps, monitoring progress towards achieving zero defects and quality excellence.

• Partner with Strategic Sourcing to identify, evaluate, and onboard new suppliers.

• Support projects aimed at supplier innovation and improvement, focusing on cost efficiency and process optimization.

• Assist in the launch of new products and the qualification of materials/components, ensuring suppliers are prepared.

• Foster continuous improvement practices and hold suppliers accountable for their quality performance.

⛳️ Requirements

• Bachelor's degree in engineering, Industrial Discipline, or a related field.

• Six Sigma Black Belt certification is preferred.

• A minimum of 3 years of experience in supplier quality or manufacturing quality roles.

• Strong expertise in training, coaching, and mentoring suppliers.

• Proficient in analyzing supplier data and leading strategies for performance improvement.

• Exceptional verbal and written communication skills, with the capability to influence and educate suppliers.

• Willingness to travel domestically, ranging from 25% to 50%.

• Proficient in Microsoft Office Suite, quality management systems, and supplier management tools.

• Comprehensive understanding of window hardware components, such as hinges, locks, handles, and sealing systems.

• Experience in glass manufacturing processes, including tempering, coating, insulating, and structural glazing applications.

• Knowledge of quality standards related to glass thickness, coatings, durability, and optical clarity.

• Expertise in thermal performance and energy efficiency concerning window glass and hardware integration.

• Ability to evaluate and enhance supplier quality in window components, ensuring material consistency and reducing defects.

• Familiarity with AAMA and NFRC regulations and compliance standards for residential glass applications.

🏝️ Benefits

• Bonus

• Medical benefits starting from day 1

• Dental benefits starting from day 1

• Vision benefits starting from day 1

• Paid time off (PTO)

• Paid holidays

• Flexible Spending Account (FSA)

• Life insurance

• Long-Term Disability (LTD)

• Short-Term Disability (STD)

• 401k plan

• Employee Assistance Program (EAP)

• Discount programs

• Tuition reimbursement

• Training opportunities

• Professional development programs