Supervisor, Telehealth Nurse Practitioner Team

This is a fully remote position, open to applicants in Florida, +12 more states.

📋 Description

• Supervise the diagnostic patient care primarily delivered via virtual remote consultations by Nurse Practitioners.

• Act as the supervisory authority for clinical calls during evenings and weekends.

• Evaluate, diagnose, treat, and document the physical and psychosocial health status of patients.

• Coordinate services with other Centers of Excellence and clinical teams based at various centers.

• Assess and create programs aimed at enhancing clinical operations.

• Manage and oversee Advanced Practice Providers (APPs) during assigned shifts and regulate workflow.

• Assist in managing team schedules and assignments.

• Provide education to colleagues and trainees, serving as a preceptor, mentor, and trainer.

• Engage in or lead committees that support organizational growth and development.

• Offer constructive feedback on clinical practices to enhance patient care.

• Evaluate both acute and non-acute clinical issues through video conferencing or telephone consultations.

• Conduct and document physical examinations and patient histories; analyze trends and implement management plans for patients.

• Formulate care plans that include health education, physician referrals, case management referrals, and counseling for patients and families.

• Assess the necessity for immediate nursing intervention, consultation, or referral and facilitate appropriate care.

• Develop patient care plans based on knowledge of the patient population and established protocols; advocate for patients.

• Collaborate with the Manager to oversee the Registered Nurse talent lifecycle, which includes recruitment, training, development, engagement, and performance management.

• Gather and analyze health data to identify methods for health maintenance and improvement.

• Communicate with Primary Care Providers (PCPs) and other medical professionals regarding health data and compliance with guidelines.

• Advise patients and their families about health outcomes and encourage positive health habits.

• Lead initiatives aimed at achieving optimal patient outcomes through telemedicine while collaborating with on-call PCPs.

• Document assessments, interventions, and progress towards desired outcomes.

• Enhance telehealth practices and systems using data reflecting program effectiveness.

• Utilize various formats, tools, and technologies to communicate effectively, build relationships, and provide care.

• Leverage available resources to ensure safe, effective, and financially responsible service delivery.

• Participate in clinical rounds, conferences, risk management programs, and relevant meetings.

• Comply with departmental objectives, performance standards, regulatory requirements, quality care standards, policies, and procedures.

• Collaborate with physicians in the development of telehealth policies, procedures, and protocols.

• Initiate and engage in quality improvement initiatives.

• Perform additional duties as assigned by management.

⛳️ Requirements

• Bachelor's degree in Nursing (BSN) and graduation from a nursing school for Advanced Practice Nursing with certification in the relevant specialty required.

• Master's degree in Nursing is mandatory.

• Basic Life Support (BLS) certification from the American Heart Association (AHA) or American Red Cross is required within the first 90 days of employment.

• Board certification from AANP or ANCC is required.

• Multistate Compact Nursing license is necessary.

• Multistate licensure must include Florida and at least two licenses in Virginia, Georgia, Michigan, Missouri, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Illinois, Kentucky, or Louisiana.

• A minimum of 3 years of leadership experience is required.

• At least 3 years of clinical work experience in acute care, primary care, or urgent care settings is necessary.

• A minimum of 2 years of experience in telehealth is highly preferred.

• Possess expert-level business acumen.

• In-depth knowledge of job-related functions, practices, processes, procedures, techniques, and methods is essential.

• Understanding of medical practices to function independently as a certified practitioner and collaborate effectively with physicians and providers.

• Proven track record of meeting clinical performance metrics.

• Technical proficiency to conduct telemedicine visits in compliance with state and federal regulations.

• Exceptional clinical judgment and problem-solving skills.

• Ability to prioritize tasks and work effectively under pressure.

• Capability to provide constructive feedback.

• Professional communication and collaboration skills with physicians, patients, and team members.

• Ability to work efficiently within a multidisciplinary team.

• Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.

• Availability to work during evenings, weekends, and holidays.

• Fluent in spoken and written English; proficiency in Spanish or Creole is a plus.

🏝️ Benefits

• Competitive compensation.

• Comprehensive benefits package.

• Opportunities for career development and advancement.

• Work-life balance.