Supervisor, Revenue Cycle Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide mentorship and direct oversight for the daily activities assigned to the Revenue Cycle Services Team.

• Supervise the Revenue Cycle Team by assigning tasks, tracking progress, and assessing work for timeliness, quality, and compliance.

• Organize and lead daily team activities in accordance with priorities.

• Conduct revenue cycle analyst tasks as necessary.

• Facilitate onboarding and training for new team members.

• Develop and guide team members to enhance skills, engagement, and professional advancement.

• Offer management feedback regarding team member performance and engage in evaluations, coaching, and corrective actions.

• Promote employee engagement through active listening, mentoring, and fostering a supportive work atmosphere.

• Oversee customer contracts to ensure timely service delivery and accurate status reporting.

• Monitor Revenue Cycle KPIs and collaborate with management to enhance cash flow, decrease denials, and minimize bad debt.

• Investigate denial trends and address root causes impacting accounts receivable.

• Maintain a comprehensive understanding of Revenue Cycle Management processes.

• Create new processes and refine existing ones for quality, efficiency, and promptness.

• Enforce guidelines, processes, and procedures to achieve objectives and meet regulatory standards.

• Assist in management decisions and contribute to team planning and strategy.

• Carry out other related responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in Health Information Management, Accounting, Mathematics, Business, or related fields; or a suitable combination of education and experience.

• Over 5 years of relevant experience, including a minimum of 3 years of supervisory experience in medical billing.

• Familiarity with hospital billing and collections.

• MEDITECH experience is preferred.

• Extensive experience in implementing, supporting, optimizing, and upgrading MEDITECH and/or other EMR systems.

• Experience in mentoring junior team members.

• Proven ability to create action plans based on financial objectives and targets.

• Thorough understanding and in-depth knowledge of the healthcare revenue cycle.

• Working knowledge of medical terminology, billing guidelines, HIPAA, and compliance requirements.

• Solid understanding of third-party billing requirements and HIPAA 837/835 electronic language.

• W2 project-based consultants are required to provide a computing device that meets industry standards and security best practices.

• Ability to uphold high-quality standards.

• Capability to thrive under time constraints.

• Service-oriented mindset with excellent follow-through.

• Willingness to accept feedback and possess a growth-oriented mindset.

• Ability to adapt to changes, delays, or unexpected events while maintaining a positive attitude.

🏝️ Benefits

• A variety of health and dental plans with nationally recognized networks.

• Vision benefits.

• Comprehensive wellness program.

• Employee assistance program available for employees and their families.

• Competitive salary.

• Retirement savings options.

• Company-paid disability and life insurance.

• Pre-tax savings opportunities (HSA and/or FSA).

• Opportunities for professional development.

• Options for remote work.

• Generous paid time off program.

• Flexible scheduling to accommodate unexpected circumstances.