Supervisor – Pharmacy Operations, Pharmacist

This is a fully remote position, open to applicants in Colorado, +1 more state.

📋 Description

• Lead, supervise, and guide a team of Remote Pharmacists.

• Manage daily team performance in relation to service levels, productivity, quality, and patient experience.

• Set performance expectations, monitor outcomes, and address any performance discrepancies.

• Create reporting and visibility for Remote Pharmacist operations.

• Utilize operational data and trends to pinpoint opportunities and enhance workflow efficiencies.

• Anticipate staffing requirements and ensure adequate operational coverage.

• Design and implement training and quality assurance programs.

• Facilitate the adoption and execution of new workflows, tools, programs, and operational changes.

• Employ Dialpad, Alto OS, Aspect, and Veriato for performance monitoring, optimization, and troubleshooting.

• Maintain proficiency in frontline pharmacy workflows and provide coverage as necessary.

• Ensure adherence to local, state, and federal pharmacy regulations.

• Address complex escalations related to patients, providers, clinical issues, and operations.

⛳️ Requirements

• Active, clear, and unrestricted Pharmacist license in your state of residence.

• Registered Pharmacist in good standing with the relevant Board of Pharmacy.

• Minimum of 4 years of experience in a high-volume pharmacy setting.

• At least 2 years in a supervisory or leadership position.

• Proven experience in managing, coaching, and developing a team, including establishing performance expectations and delivering ongoing feedback.

• Background in pharmacy operations, including prescription verification, patient consultations, and clinical pharmacy workflows.

• Demonstrated capability to utilize operational data and performance metrics for trend analysis, performance management, and improvement initiatives.

• Excellent written and verbal communication, organizational, and problem-solving abilities.

• Capacity to prioritize effectively and lead in a fast-paced, high-volume operational environment.

• Strong knowledge of pharmacy regulations, patient safety requirements, and compliance standards.

• Doctor of Pharmacy (PharmD) degree from an accredited pharmacy school.

• Active pharmacist license in good standing in the United States.

• Applicants must have authorization to work for any employer in the U.S.; visa sponsorship is not available.

🏝️ Benefits

• Reasonable accommodation for qualified individuals with disabilities.

• No commission.

• No equity.

• No travel required.