Supervisor Call Center, Catalan/Valencian/Basque/Galician – Nativo

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Manage the telephone support team

• Coordinate activities and resolve team issues

• Analyze performance metrics and suggest improvements

• Gather and convey relevant information to clients

• Train and supervise telephone support staff

⛳️ Requirements

• Previous experience as a supervisor in a call center

• Knowledge of the languages Catalan/Valencian/Basque/Galician

• Ability to lead and motivate a team

• Analytical skills to enhance processes

• Strong communication and conflict resolution skills

• University degree / Technical career

• Professional experience of 1 year

🏝️ Benefits

• Flexibility in schedules and remote work options

• Opportunity for professional growth within the company

• Collaborative and supportive work environment