Supervisor, Accounts Receivable Services

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Supervise and manage the daily operations of the accounts receivable team, which includes inventory oversight and staff training.

• Coordinate and monitor follow-up activities to guarantee fair work distribution, prompt account follow-ups, and achievement of collection targets.

• Conduct weekly quality assurance reviews of the team's performance.

• Analyze weekly staff productivity reports.

• Provide weekly updates on staff productivity to the AR Analyst.

• Assist in addressing and resolving inquiries from both external and internal clients.

• Prepare and maintain necessary reports or logs.

• Stay informed about current healthcare-related issues and regulations.

• Identify challenges and collaborate with the manager and director to find resolutions.

• Offer training, supervision, feedback, and implement disciplinary actions as required.

• Monitor team attendance and usage of paid time off.

• Disable remote access for clients when employees are terminated or transferred, as necessary.

• Ensure that direct reports are trained and adhere to Information Security and HIPAA policies.

• Limit access to Protected Health Information (PHI) to the minimum necessary for assigned tasks.

• Perform additional duties as assigned.

⛳️ Requirements

• Medical experience is mandatory.

• A minimum of 3 years of experience in a hospital business office environment or similar context.

• Experience in Hospital/Facility billing and Home Infusion billing is required.

• Ability to excel both independently and as part of a team.

• Must be dependable, responsible, goal-oriented, and adaptable.

• Proficient in Microsoft Office Suite.

• Strong interpersonal abilities with effective communication skills at all organization levels.

• Excellent problem-solving and creative skills, capable of exercising sound judgment and making decisions based on accurate and timely information.

• High integrity and dependability with a strong sense of urgency and results-driven orientation.

• Outstanding written and verbal communication skills are essential.

• Must own a smartphone or electronic device that can download applications for multifactor authentication and security purposes.

• Compliance with Information Security and HIPAA policies and procedures is required.

• Must utilize, protect, and disclose patients’ PHI in accordance with HIPAA standards.

🏝️ Benefits

• Comprehensive health insurance options.

• Retirement savings plan with company match.

• Paid time off and holidays.

• Professional development opportunities.