Student Coordinator – Operations

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee coaching schedules, update calendars, send reminders, and manage student rosters.

• Monitor attendance for coaching calls and address any missing or unresolved attendance records.

• Compile coaching call summaries, seek approval, and publish them once finalized.

• Assist with student onboarding and offboarding processes, including account setup, group access, and record updates.

• Ensure student information, program details, and assignments are accurately maintained across systems.

• Manage the shared inbox and SMS queue, addressing student-related administrative requests.

• Elevate billing issues, complex concerns, or requests that necessitate system modifications.

• Develop and revise standard operating procedures (SOPs) for recurring tasks and processes.

• Accurately track tasks and workload using project management systems.

⛳️ Requirements

• Proven experience in operations, coordination, customer success, student support, or administrative support.

• Exceptional organizational abilities and meticulous attention to detail.

• Proficient in managing multiple schedules, records, and priorities simultaneously.

• Strong written and verbal communication skills.

• Capable of working independently, taking ownership of tasks, and providing regular updates.

• Adaptable to learning new systems and thriving in a fast-paced remote environment.

• Experience in creating SOPs or enhancing recurring processes is advantageous.

• Familiarity with Circle, HubSpot, Aloware, Calendly, Outlook, Zoom, Asana, Slack, and AI productivity tools is beneficial.

🏝️ Benefits

• Full-time and remote work opportunities.

• Potential for growth and career advancement.

• Competitive compensation package, which includes Maxicare HMO.