Streaming Media Assistant

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Deliver live, hands-on operational and procedural assistance for partner products.

• Oversee system health monitoring.

• Handle incident management.

• Coordinate live and VOD streaming media utilizing proprietary software.

• Provide support for streaming video products through continuous Media Operations processes and procedures.

• Ensure optimal functionality across all platforms.

⛳️ Requirements

• Must be willing to work flexible hours, including nights, weekends, and holidays.

• Strong knowledge of computers and software applications.

• Exceptional attention to detail.

• Excellent written and verbal communication abilities.

• Strong organizational skills.

• Capability to learn swiftly and adjust to new situations.

• Proven ability to multitask and thrive in a fast-paced, time-sensitive environment.

• Solid background in computer and technical skills.

• Experience in digital media and online organizations.

• Familiarity with streaming and broadcast media, particularly HTTP Live Streaming (HLS).

• Ability to troubleshoot effectively.

• A minimum of 1 year of relevant work experience.

🏝️ Benefits

• A bonus and/or long-term incentive units may be included as part of the compensation package.

• Medical, financial, and/or other benefits.