Streaming Media Assistant

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Deliver real-time, hands-on operational and procedural assistance for partner streaming products.

• Oversee system performance and health.

• Handle incident management.

• Coordinate live and Video on Demand (VOD) streaming media utilizing proprietary software.

• Assist with live and on-demand streaming video products through daily workflows and procedures.

• Ensure proper functionality across all platforms as a member of the 24/7 Media Operations team.

⛳️ Requirements

• Availability to work flexible hours, including nights, weekends, and holidays.

• Strong comprehension of computers and applications.

• Exceptional attention to detail.

• Excellent written and verbal communication skills.

• Strong organizational abilities.

• Capacity to learn quickly and adapt to new environments.

• Proven ability to multitask and thrive in a fast-paced, time-sensitive setting.

• Solid technical background with experience in digital media and online organizations.

• Knowledge of streaming and broadcast media, especially HTTP Live Streaming (HLS).

• Proficient in troubleshooting efficiently.

• Minimum of 1 year of relevant work experience.

🏝️ Benefits

• A bonus and/or long-term incentive units may be included as part of the compensation package.

• Medical, financial, and/or additional benefits.