Strategic Solutions Consultant – DACH

This is a fully remote position, open to applicants in Germany.

📋 Description

• Conduct discovery discussions with potential clients to identify business challenges, existing technology infrastructure, and success metrics.

• Provide customized product demonstrations aligned with customer use cases.

• Create and present solution concepts that convert customer needs into coherent narratives regarding the technology.

• Assist in the sales process from initial qualification to technical validation and closure, in collaboration with the Account Executive.

• Address technical inquiries and concerns from customers’ marketing and IT teams.

• Organize and facilitate workshop-style sessions for mid-market and enterprise assessments.

• Actively leverage AI assistants, copilots, and automation for research, demo preparation, content creation, and internal processes.

• Work collaboratively with Product, Customer Success, and Professional Services teams.

• Contribute to presales materials, demo environments, use case libraries, and reusable content.

⛳️ Requirements

• Proficient in English and fluent in German; capable of presenting, writing, and engaging in business discussions in both languages.

• Experience with enterprise or mid-market clientele.

• Comfort in presenting to audiences.

• Excellent communication and discovery abilities.

• Demonstrated curiosity and structured thinking.

• Regular use of AI tools such as ChatGPT or Claude.

• A minimum of 4 years of professional experience in a relevant customer-facing role.

• Preferred: experience in SaaS, martech, or digital marketing.

• Preferred: familiarity with CDPs, CRM systems, marketing automation tools, or personalization engines.

• Preferred: hands-on experience in delivering demos or conducting customer workshops.

• Preferred: understanding of e-commerce platforms and digital marketing operations.

• Preferred: basic technical knowledge including APIs, data integrations, webhooks, SQL, or similar technologies.

• Preferred: experience utilizing AI for content creation, prospect research, or workflow automation.

• Preferred: proficiency in additional European languages such as French, Spanish, or Dutch.

• Preferred: experience collaborating directly with sales teams and managing commercial discussions.

🏝️ Benefits

• Remote-friendly environment with travel for important customer interactions and team gatherings.

• Autonomy and trust with no need for clocking in and out, corporate restrictions, or lengthy approval procedures.

• Flexible working hours.

• Virtual-first operations with Bloomreach Hubs located across three continents.

• Company events.

• Five paid days off for volunteer work.

• People Development Program and personal growth workshops.

• Support from communication coaching.

• An annual professional education budget of $1,500 for books, courses, certifications, and more.

• Employee Assistance Program offering counseling services.

• Calm subscription.

• One additional DisConnect day off each quarter.

• Opportunities for sports, yoga, and meditation.

• Extended parental leave up to 26 calendar weeks for Primary Caregivers.

• Restricted Stock Units or Stock Options, depending on role, seniority, and location.

• Performance-based company bonus.

• Employee referral bonus of up to $3,000.

• Rewards and celebrations for work anniversaries.