Strategic Engagement Manager

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take ownership of the customer journey from top-of-funnel to bottom-of-funnel for the largest and most intricate clients.

• Establish and maintain trusted relationships with C-level go-to-market executives, serving as a strategic partner and primary point of contact.

• Collaborate with technical consultants to design, implement, and optimize RevOps, sales, and marketing workflows and processes.

• Guide Salesforce/HubSpot CRM audits and convert findings into actionable insights for business efficiency.

• Work with stakeholders to enhance tools and systems.

• Lead cross-functional teams in achieving goals, meeting deadlines, and delivering project outcomes.

• Report on project progress, milestones, risks, and results to executive stakeholders.

• Promote collaboration and ensure clear communication between client and internal teams.

• Conduct executive client discovery sessions to comprehend needs and develop tailored solutions.

• Translate client challenges into actionable implementation plans with internal technical teams.

• Foresee potential obstacles and devise proactive strategies to safeguard project timelines.

• Utilize operational and sales data to pinpoint trends and opportunities for improvement.

• Present performance insights and recommendations to C-level stakeholders.

• Propel data-driven decisions that enhance efficiency and client satisfaction.

⛳️ Requirements

• Proven success in Sales Operations and Marketing Operations.

• Valued experience in transitioning between individual contributor (IC) and management roles.

• Proficient in managing the technical configuration of Salesforce and/or HubSpot.

• Familiarity with project management tools such as Asana, Trello, Jira, or Microsoft Project.

• Experience in creating custom reports and dashboards within the CRM.

• Demonstrated ability to lead cross-functional teams.

• Capable of assigning tasks effectively based on team members’ strengths and expertise.

• Skilled in motivating and energizing team members to achieve shared objectives and meet deadlines.

• Experience working directly with C-level go-to-market executives.

• Proficient in conducting comprehensive client discovery sessions.

• Expertise in articulating client issues clearly and actionably.

• Ability to anticipate client needs and tackle challenges using industry knowledge and past experience.

• Must be authorized to work in the United States if applying for the U.S. role.

• Lean Layer is unable to provide U.S. visa sponsorship or transfer.

🏝️ Benefits

• Commission available.

• Bonus opportunities offered.

• Full-time contractor arrangements available for Brazilian residents outside the United States.