Strategic Account Manager, Healthcare

This is a fully remote position, open to applicants in United States.

📋 Description

• Sustain and enhance relationships within a designated healthcare account portfolio.

• Meet sales goals and achieve strategic objectives for assigned accounts.

• Present the complete array of company products and services to the designated customers.

• Direct customer account planning cycles to ensure that customer needs and expectations are fulfilled.

• Boost revenue by increasing participation, purchasing activity, and account penetration.

• Formulate and implement customer engagement strategies, including face-to-face meetings and participation in industry events.

• Prepare proposals, responses to RFPs, business plans, capability overviews, testimonials, and ROI case studies.

• Build professional relationships with key decision-makers.

• Provide market insights on competitive products and customer requirements, and propose product development ideas.

• Coordinate support, services, management, and other company resources to achieve account goals.

• Spearhead joint strategic account planning for one- and three-year performance objectives, financial targets, and milestones.

• Continuously assess, clarify, and validate customer needs.

• Lead solution development initiatives addressing customer requirements.

• Execute customer-facing territory plans to grow existing business, enhance underperforming units, reactivate dormant units, and introduce new units.

• Complete strategic account plans along with training and development goals.

• Maintain customer satisfaction ratings and meet profitability expectations.

• Facilitate executive engagement with customer management and collaborate with Customer Service Representatives for satisfaction and issue resolution.

• Report directly to the Vice President of Sales, Corporate Sales Division.

⛳️ Requirements

• Proven track record of successful sales performance, including building and maintaining relationships to drive sales through phone and face-to-face meetings.

• Established negotiation, presentation, problem-solving, and closing abilities.

• Demonstrated capacity to create relevant strategic plans and effectively implement associated tactical objectives.

• Over 5 years of proven B2B sales experience with complex, multi-location accounts in the healthcare sector.

• Excellent written and verbal communication abilities.

• Strong organizational and planning capabilities.

• Highly motivated to achieve goals, deliver results, and overcome challenges.

• Proficient in using a leading CRM solution, preferably Salesforce.com.

• Skilled in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

• Valid driver's license with a safe driving history.

• Willingness and capability to travel overnight 7–10 nights per month, depending on business needs.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Opportunities for professional development and career advancement.

• Supportive work environment with a focus on work-life balance.