Strategic Account Manager, Contract Services – CRO, CDMO

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Drive long-term collaborations with CROs, CDMOs, and pharmaceutical and biotech firms throughout the UK and Europe.

• Acquire new business opportunities and expand existing accounts by promoting Sapio software and professional services.

• Achieve and surpass sales objectives while accurately forecasting the sales pipeline.

• Employ a consultative sales approach by comprehending customer objectives and suggesting relevant products, configurations, and services.

• Create account and opportunity strategies encompassing outbound initiatives to closure.

• Conduct discovery meetings and present demos and presentations.

• Advocate for customer requirements within Sapio and assist in developing solutions.

• Lead the creation of prompt, high-quality proposals and quotes.

• Collaborate with Customer Success to foster enduring customer relationships.

• Help define Sapio’s presence in the contract services sector.

• Aid in lead generation through campaigns, events, territory planning, and direct outreach.

• Keep CRM activities, pipeline, and account status records up to date.

⛳️ Requirements

• A minimum of 5 years of experience in enterprise software sales within life sciences, demonstrating a history of meeting sales targets.

• Practical experience in selling to CROs, CDMOs, or pharmaceutical companies.

• Knowledge of the operations, business drivers, and technology requirements of contract service providers.

• A consultative selling approach and the capability to cultivate trusted relationships at senior levels.

• Excellent presentation, writing, and communication abilities.

• Proficient in managing time and priorities while working remotely.

• A proactive, team-oriented mindset and comfort working with minimal supervision.

• Familiarity with CRM systems and adherence to a structured sales methodology.

• Understanding of customer contracts and other legal documents related to accounts.

• Willingness to travel to client locations across the UK, Europe, and beyond, as necessary.

• Must be based in the United Kingdom and possess the right to work in the UK.

• Experience in selling LIMS or ELN solutions.

• Scientific expertise in areas such as discovery, research, development, clinical, or manufacturing.

• An established network within the CRO/CDMO sector and familiarity with contract services workflows and data requirements.

• Insight into the different buying processes of CRO and CDMO segments.

• Experience in constructing business cases or utilizing value-engineering frameworks for enterprise software.

• Awareness of the competitive landscape and what sets Sapio apart.

• A curiosity about the impact of AI in laboratories, along with experience using AI tools for enhanced productivity.

🏝️ Benefits

• Commission structure featuring a 50/50 base-to-variable split with on-target earnings of approximately £230,000.

• Remote work opportunity based in the United Kingdom.

• Reasonable accommodations during recruitment and employment.

• An inclusive and accessible recruitment process.

• A diverse and equal-opportunity workplace that values inclusivity.