Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive regional growth and enhance the adoption of BillionToOne's UNITY™ prenatal screening platform within an assigned area.

• Create and implement regional account strategies to boost the utilization of UNITY™ across designated health systems in the region.

• Establish and nurture relationships with physicians, practice administrators, health system stakeholders, and influential decision-makers.

• Identify prospects to strengthen existing customer ties and capture new business within assigned regional accounts.

• Collaborate with sales and cross-functional teams to facilitate customer onboarding and implementation across EMR and phlebotomy enablers.

• Perform business reviews and maintain consistent communication with customers to ensure satisfaction and pinpoint growth opportunities.

• Analyze account performance and territory data to prioritize prospects and optimize regional sales outcomes.

• Maintain a comprehensive understanding of products, the competitive landscape, and market dynamics.

• Keep customer information, sales activities, and pipeline updated within CRM tools.

• Represent BillionToOne at customer meetings, regional conferences, and industry events.

• Work closely with internal teams to address customer issues and provide an exceptional customer experience.

• Report to the Regional Sales Manager.

⛳️ Requirements

• A Bachelor's degree is required.

• At least 5 years of proven sales or account management experience in diagnostics, genomics, molecular diagnostics, or women's health.

• Preferred experience in engaging with hospitals, health systems, IDNs, or large physician practices within the assigned region.

• A demonstrated history of consistently meeting or surpassing sales objectives.

• Strong skills in problem-solving, relationship-building, communication, presentation, and consultative selling.

• Excellent collaboration abilities.

• Capability to analyze territory performance and prioritize opportunities for growth.

• Familiarity with the diagnostic reimbursement and healthcare delivery landscape is preferred.

• Superior organizational, time management, and follow-up skills.

• Self-motivated, collaborative, and adept at thriving in a fast-paced, high-growth environment.

• Willingness to travel approximately 50% throughout the assigned region.

• Experience in a high-growth startup setting is a plus.

• Background in prenatal diagnostics, molecular diagnostics, women's health, or genomics is advantageous.

• Clinical laboratory experience or knowledge of laboratory operations is a plus.

• Experience managing complex healthcare accounts and cross-functional customer relationships is beneficial.

🏝️ Benefits

• Multiple medical benefit options; employee premiums fully covered for selected plans, with dependents covered up to 80%.

• Exceptionally generous Family Bonding Leave for eligible employees (16 weeks, fully paid).

• Supplemental coverage for fertility benefits.

• Retirement savings plan with a 4% Company match.

• Increased paid time off with longer tenure.

• Access to the latest hardware (laptop, lab equipment, facilities).

• Uncapped commissions.

• Generous equity options offering.

• Free healthcare options available.

• Very generous fully paid parental leave.

• Open and transparent culture, including weekly Town Hall meetings.

• Collaborate with brilliant, kind, passionate, and dedicated colleagues in an empowering workplace.

• Opportunity to indirectly or directly impact the lives of hundreds of thousands of patients.