Strategic Account Executive – Retail & Consumer

This is a fully remote position, open to applicants in Sweden, +1 more country.

📋 Description

• Develop and oversee a growing portfolio of strategic accounts throughout the Nordics, focusing primarily on Retail and Consumer brands.

• Discover new business opportunities involving conversational AI, ElevenAgents, customer engagement, contact center automation, and operational efficiency.

• Lead consultative sales cycles that involve multiple stakeholders.

• Create business cases that translate AI voice technology into quantifiable business value.

• Maintain and enhance knowledge of the conversational AI landscape, customer use cases, competitive solutions, and emerging trends.

• Exhibit or cultivate expertise in conversational AI, customer support, virtual agents, IVR modernization, and in-app assistants.

• Formulate and implement account strategies to broaden ElevenLabs' footprint in the Nordics retail sector.

• Navigate intricate procurement and organizational structures.

• Collaborate with Customer Success, FDEs, and Solutions Engineering on onboarding, deployment, and account growth.

• Provide counsel to C-suite and senior operations leaders on generative AI, voice interfaces, and conversational agents.

⛳️ Requirements

• A minimum of 7 years of quota-carrying strategic sales experience in SaaS or technology sectors.

• Ideally, experience with AI, generative AI, LLM-based products, or API-driven platforms.

• Demonstrated success in closing deals and managing lengthy, complex sales cycles involving multiple stakeholders across business, IT, legal, and procurement domains.

• Well-connected within the Nordics retail landscape.

• Established network of senior-level professionals.

• Strong executive presence with the ability to build relationships at the C-suite and board level.

• Experience in selling technical solutions to product and engineering leaders.

• Capability to translate intricate technology into business value.

• Comprehensive understanding of enterprise procurement and legal processes in the Nordics.

• Ability to expedite deal velocity within complex organizational frameworks.

• Comfort in operating within an early-stage, high-growth environment.

• A passion for voice and audio AI.

• A customer- and product-focused mentality that prioritizes client satisfaction and scalability.

• Native or full professional proficiency in Swedish or Danish.

• Strong English skills for internal collaboration.

🏝️ Benefits

• Annual discretionary professional development stipend.

• Annual discretionary stipend for meeting colleagues.

• Annual team offsite.

• Monthly co-working stipend for employees located away from a main hub.

• Option to work remotely.

• Office work option available in Stockholm.