Account Executive – Enterprise, SLED

This is a fully remote position, open to applicants in Washington.

📋 Description

• Increase Freshworks’ presence within Higher Education institutions

• Interact with various stakeholders across colleges and universities

• Provide tailored ITSM and EX solutions

• Assist institutions in enhancing productivity and employee satisfaction through Freshworks software

• Design customized ITSM and EX strategies for Higher Education clients

• Showcase how Freshworks’ solutions improve productivity and boost faculty and staff engagement

• Work collaboratively with administrators, IT leaders, and HR departments to tackle institutional challenges

• Construct, sustain, and manage a strong sales pipeline through medium- to long-term sales processes

• Develop and present value propositions that align with institutional goals, priorities, and budgets

• Collaborate with Marketing, Solutions Engineers, and Customer Success teams to ensure a smooth experience for prospects and clients

⛳️ Requirements

• 5–8 years of demonstrated success in SaaS enterprise sales

• Extensive experience in ITSM and EX solution selling

• Previous experience selling to Higher Education institutions is a significant advantage

• In-depth knowledge of SaaS platforms and their contribution to enhancing institutional efficiency

• Practical experience with ITSM solutions and EX platforms aimed at boosting faculty and staff productivity and engagement

• Expertise in solution selling and pipeline management

• Strong analytical skills to evaluate customer needs and offer customized recommendations

🏝️ Benefits

• Multiple options for dental, medical, vision, disability, and life insurance

• Equity + ESPP

• Flexible PTO

• Flexible spending

• Commuter benefits

• Wellness benefits

• Adoption leave

• Parental leave

• Variable compensation where applicable

• Bonus/equity may be available