Strategic Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of a designated account list comprising 50 Fortune 250 prospects, nurturing each relationship from initial conversation to finalized contract.

• Collaborate with Account Associates, Solutions Engineering, and Customer Success to craft and implement intricate evaluations, customized demos, and proofs of value.

• Accurately forecast pipeline and targets on a weekly basis with discipline and precision.

• Keep a close eye on buyers, competitors, partners, and the industry landscape; deliver structured insights to product, marketing, and leadership teams.

• Engage cross-functionally with Solutions, Marketing, Business Operations, Finance, Product, and Engineering teams.

• Assist in the recruitment and onboarding process of new team members as the team expands.

⛳️ Requirements

• Consistently achieve ARR targets exceeding $1M annually over the past three years in complex, multi-stakeholder enterprise agreements.

• Extensive experience in formulating and executing deal strategies within the contact center sector.

• Proven track record in supporting the growth of large, dynamic B2C organizations across Banking, Insurance, Healthcare, Travel and Hospitality, and Telecom industries.

• Proficient in leading high-visibility customer interactions, such as Customer Advisory Boards, industry conferences, product launches, and executive briefings.

• Adept at collecting and synthesizing market intelligence concerning industry trends, competitive dynamics, customer requirements, and prospect signals.

• Strong understanding of contact center KPIs along with quality assurance and coaching processes.

🏝️ Benefits

• Competitive compensation package that includes equity: a market-aligned base salary, performance incentives, and significant equity ownership.

• Comprehensive medical, dental, and vision insurance options available for employees and their eligible dependents.

• Unlimited and flexible paid time off (PTO).

• Ten company holidays throughout the year.

• Annual company-wide Winter Break.

• Paid parental leave offered.

• 401(k) retirement plan available.

• Quarterly Lifestyle Spending Account to support wellness, learning and professional development, and personal growth.

• Monthly stipend for mobile and internet expenses.

• Pre-tax commuter benefits provided.

• Support for remote and hybrid work connectivity.