Strategic Account Development Lead

This is a fully remote position, open to applicants in India, +1 more country.

📋 Description

• Conduct in-depth research on account programs, contracts, existing providers, partners, organizational structures, priorities, and significant business challenges.

• Identify and chart stakeholders across delivery, technology, business leadership, partnerships, and procurement.

• Maintain succinct executive account summaries that differentiate verified facts from assumptions, detailing potential needs, S2Tech’s compatibility, suggested actions, and unresolved questions.

• Create meeting briefs that outline discussion goals, participants, relevant background, proposed questions, the COO’s role, and anticipated outcomes.

• Formulate and implement customized account plans and outreach strategies.

• Cultivate relationships within assigned organizations that extend beyond existing introductions and contacts.

• Initiate exploratory conversations to grasp priorities, identify resource or delivery gaps, understand timing, decision-making processes, and procurement needs.

• Evaluate potential opportunities in relation to S2Tech’s capabilities and business priorities.

• Propose subsequent steps and engage the COO when executive involvement can further discussions.

• Arrange significant meetings, coordinate participants, send calendar invites, and manage agendas and meeting preparations.

• Record decisions, commitments, owners, and timelines; coordinate recruiting, delivery, and leadership responses.

• Keep the current account and opportunity records updated in the designated CRM or tracking system.

• Provide brief progress reports, identify obstacles, and suggest actions.

• Operate within approved outreach and commercial parameters, directing pricing, contract terms, and substantial resource commitments to the COO.

• Adhere to relevant public-sector procurement communication guidelines.

⛳️ Requirements

• Proven experience in business development, account development, or client-facing account management for US clients, ideally in IT services, consulting, or staffing.

• Candidates with 2–4 years of directly relevant experience are encouraged to apply; demonstrated capability will determine suitability, and more seasoned candidates will also be considered.

• Track record of personally developing client relationships, identifying needs, and advancing opportunities, with clear articulation of individual contributions and results.

• Proficiency in researching organizations, evaluating source credibility, synthesizing findings, and producing concise, accurate executive summaries and outreach communications.

• Excellent spoken and written business English, including the capacity to lead initial discovery discussions and engage professionally with senior stakeholders.

• Ability to recommend and execute next steps autonomously, manage multiple accounts, and ensure consistent follow-through utilizing CRM and office productivity tools.

• Availability to work the full Eastern Time schedule year-round.

• Experience with US healthcare, Medicaid, government health and human services, or technology partners catering to these sectors.

• Background in expanding existing accounts, navigating large partner organizations, or researching government contracts and procurement processes.

• Familiarity with staff augmentation, time-and-materials consulting, offshore delivery, or professional employer organization frameworks.

• Experience utilizing AI-assisted research tools with independent source validation and proper handling of confidential information.

🏝️ Benefits

• Equal opportunity employer dedicated to hiring and retaining a diverse workforce.

• Equal employment opportunity protections irrespective of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class.