Staff UX Designer

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Assist in shaping the UX design vision, strategy, and roadmap for product experiences.

• Identify usability testing initiatives and evaluate feedback to guide design decisions.

• Provide mentorship, coaching, and design leadership to UX designers.

• Enhance UX processes and promote widespread adoption of UX practices.

• Act as a UX authority across product teams.

• Spearhead user-centric design thinking, ideation, wireframing, prototyping, and user testing.

• Visualize design concepts through storyboards, process flows, and sitemaps.

• Create intuitive user interfaces utilizing the Shield BeyondTrust Design System.

• Develop and refine the company’s design language and standards.

• Conduct and synthesize research activities while collaborating with UX Research specialists.

• Lead cross-functional workshops focused on project strategy, success metrics, and ideation.

• Partner with product managers, product owners, developers, and stakeholders to execute design solutions.

• Standardize user experiences, minimize design debt, and establish scalable UX practices.

• Collaborate with marketing, sales, support, and executive management teams.

• Advocate for user-centered design principles.

• Stay updated on UX and cybersecurity advancements and participate in courses and conferences.

• Drive the adoption of AI-enhanced design practices and deliver developer-ready outputs, interactive prototypes, and AI-generated implementation assets.

⛳️ Requirements

• A minimum of 6-8 years of experience in user experience design for enterprise/desktop software, web applications, mobile platforms, and other standard technologies.

• In-depth knowledge of user research methodologies, usability testing, and design thinking processes.

• Capability to mentor and coach UX designers.

• Comfortable working with remote distributed teams.

• Excellent written and verbal communication skills.

• Strong conceptualization and visual communication skills, with a keen attention to detail.

• Familiarity with common software development practices and proficiency within a software development lifecycle (SDLC).

• Proficient in HTML and CSS, including accessibility best practices.

• Ability to balance mentoring the UX team, hands-on UX work, and contributing to product decisions.

• Quick learner of new technologies and methodologies.

• Skilled in building and maintaining relationships with developers and managers to advocate for UX improvements.

• Effective communicator and contributor in a remote team environment.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Nice to have: Experience with Windows and Mac OS.

• Nice to have: Experience with Android, iOS, Windows Mobile, and other mobile platforms.

• Nice to have: UX design experience in enterprise cybersecurity software.

• Nice to have: Familiarity with Claude Code or Claude Design, Figma, Miro, Adobe Creative Suite, and Jira.

• Nice to have: Experience working within Agile development teams.

🏝️ Benefits

• Flexible work culture.

• Ongoing learning and professional development support.

• Generous training budget.

• Commitment to diversity and inclusion in the workplace culture.