Staff Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Account Executives and Account Managers to enhance technical exploration and align Teleport’s capabilities with customer objectives.

• Design and present demonstrations and proof-of-concepts that highlight Teleport’s Zero Trust, identity governance, and identity security features.

• Serve as a trusted advisor to leaders in engineering, platform engineering, DevSecOps, and security.

• Provide guidance on safeguarding sensitive datasets and model endpoints through identity-based controls.

• Position Teleport as the solution for eliminating API keys and static tokens in machine pipelines.

• Assist customers in exploring AI/LLM use cases, including secure infrastructure for training and inference tasks.

• Offer structured feedback to Product and Engineering on feature shortcomings and market demands.

• Work collaboratively with Marketing on thought leadership initiatives related to identity and AI security.

• Aid channel and technology partners with technical training and support.

• Participate in go-to-market efforts that include marketing materials, product positioning, customer interviews, sales-cycle enhancements, conferences, brand advocacy, and meetups.

• Actively listen and utilize feedback as a means to foster improvement.

• Exhibit empathy, resilience, and humility in all interactions.

⛳️ Requirements

• Candidates must reside in the Pacific or Mountain time zones.

• 8+ years of experience in pre-sales engineering, solutions architecture, DevSecOps, or another highly technical customer-facing position.

• Proficient in using, configuring, and troubleshooting Linux systems and network issues.

• Strong understanding and hands-on experience with Kubernetes troubleshooting.

• In-depth knowledge of at least one cloud computing platform.

• Comprehensive understanding of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale.

• Advanced knowledge of identity security and contemporary Zero Trust security strategies.

• Capability to develop scripts and automate processes using Linux shell, Go, and Infrastructure as Code tools.

• Strong understanding of system architecture, provisioning, and administration.

• Familiarity with AI/LLM infrastructure, including GPU clusters, data governance, inference workloads, and ML pipelines.

• Excellent problem-solving and analytical abilities.

• Capacity to engage technical and executive stakeholders with credibility and clarity.

• Strong skills in presentation, demonstration, and whiteboarding.

• Experience with AI technologies and infrastructure, encompassing LLMs, MCP, vector databases, and AI tools.

• Familiarity with traditional infrastructure networking and security, including Linux/Unix, Windows, VPNs, and bastion hosts.

• Knowledge of modern cloud-native technologies, including cloud computing, containers, and Infrastructure as Code.

🏝️ Benefits

• Comprehensive health coverage.

• Annual expense budget.

• Rest and recovery policies designed to maximize your ability to recharge.

• Retirement savings plans.

• Opportunities for professional development.

• Equity options.