Staff Software Engineer – Partner Integrations

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and take ownership of the technical framework for Partner Integrations connectors.

• Define the authentication lifecycle, event delivery semantics, retry and idempotency patterns, schema mapping, and observability.

• Directly implement technically challenging integrations that involve complex authentication flows, high-volume event schemas, or sensitive customer data.

• Establish reliability and observability standards for production-ready integrations.

• Create review checklists and uphold standards through code and design reviews.

• Maintain comprehensive knowledge of APIs and event models for key integration partners.

• Mentor P3 and P4 engineers through design reviews, code reviews, and collaborative coding sessions.

• Manage complex integration failures by diagnosing root causes, coordinating with partner engineering teams, and preventing recurrence.

• Write production code and architectural designs.

• Report to the Partner Integrations Engineering Manager.

• Build and enhance a shared framework for a portfolio of dependable integrations.

⛳️ Requirements

• Over 8 years of professional software engineering experience with a strong focus on production integrations, connectors, or API platforms.

• In-depth understanding of OAuth 2.0/API key authentication lifecycle, webhook delivery and reliability, idempotency, pagination, rate limiting, partial failure handling, and schema evolution.

• Proven track record of developing integrations with major security platforms such as EDR, SIEM, SOAR, or ITSM, or similar enterprise SaaS ecosystems.

• Expert-level proficiency in Go or Python.

• Strong understanding of distributed systems reliability patterns, including at-least-once delivery, dead-letter queues, and circuit breakers.

• Experience in designing and operating integration observability, which includes structured logging, metrics, alerting, and dashboards.

• Comfortable working in cloud-native and containerized environments, such as Kubernetes and AWS.

• History of establishing engineering standards that have been adopted by other engineers.

• Capable of producing clear architecture documents and driving technical decisions across team and partner boundaries.

• Experience in mentoring mid-level engineers through design and code reviews.

• Up to 5% travel may be required.

• Must be legally authorized to work in the United States.

• Must indicate whether employment visa sponsorship is necessary.

🏝️ Benefits

• Equity package in the form of stock options for all full-time positions.

• Health, vision, and dental insurance coverage for you and your family.

• Flexible vacation policy.

• Generous parental leave.

• Opportunities for career development.

• An inclusive and collaborative culture.

• Remote work model.

• Competitive salary.

• Comprehensive benefits and equity.

• Up to 5% travel may be necessary.