Staff Software Engineer

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take ownership of a significant product domain, platform area, or cross-team capability.

• Define the technical and product strategy for a timeframe of one to two years.

• Organize roadmap priorities and make architectural and product-related decisions.

• Transform vague business challenges from initial idea to production while ensuring customer satisfaction.

• Develop and expand platforms or tools that are utilized by other teams.

• Make architectural choices that affect multiple teams and involve decisions that are expensive to reverse.

• Establish standards, patterns, and evaluations for AI development; detect erroneous agent outputs prior to release.

• Collaborate with product, design, and data teams as an equal partner to influence priorities.

• Mentor Senior engineers through complex technical and uncertain decisions.

• Create systems for customer identity and tailored experiences across registry, shop, and health.

• Design knowledge systems and context strategies for coding agents.

• Build the Early Investor, a family finance product, from the ground up.

• Engage in user interviews, review session recordings, and participate in support ride-alongs.

⛳️ Requirements

• A substantial amount of experience in production systems leading to well-formed opinions.

• Proven experience in transforming team practices with AI, successfully adopting new methods.

• Strong expertise in one or more areas: systems, platforms, reliability, security, AI tooling, or customer-centric product engineering.

• Proficiency in the complementary field: systems-focused engineers must understand customer/product work, while customer-focused engineers must grasp systems/platforms.

• Capability to tackle ambiguous issues and initiate actions without having the full context.

• Proven track record of impacting customer outcomes or systems utilized by various teams.

• A strong sense of curiosity and the ability to identify and solve problems through product delivery.

• Technical expertise with the relevant technology stack, including Rails, React, TypeScript, MySQL, AWS, Kubernetes, Terraform, or similar technologies.

• Must be eligible to work remotely within the United States or Canada.

🏝️ Benefits

• Target annual bonus of 20 percent of base salary.

• Meaningful equity participation.

• 401(k) match program.

• Company-funded medical insurance.

• Complete coverage for dental and vision care.

• Generous paid parental leave for both birthing and non-birthing parents.

• Gradual return-to-work program.

• Winter Wonder Week, a fully paid week off for all employees at the end of the year.

• Remote-work stipend provided.

• Support for mental health and wellness initiatives.

• Remote-first work model available across the US and Canada.

• Company-wide in-person gatherings held twice a year.