Staff Revenue Accountant

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main contact for the AR inbox and phone line, delivering timely, same-day responses to both customer and internal inquiries.

• Collaborate with customers to investigate and address billing inquiries while ensuring accurate and updated account balances.

• Keep collection notes, account records, and customer communications organized within NetSuite.

• Generate journal entries, work papers, and reconciliations.

• Conduct monthly accounts receivable reconciliations and assist with month-end closing tasks to achieve a 3-day close.

• Prepare weekly AR aging and collections reports for management review.

• Manage customer sales tax exemption certificates and ensure compliance with state and local tax regulations, including business license registrations and renewals.

• Fulfill customer-requested forms, vendor registrations, and onboarding processes.

• Work together with Customer Success, Sales, Billing, Legal, and Revenue Operations teams to address account issues.

• Provide billing assistance as necessary.

• Supply documentation and support for both internal and external audits.

• Suggest process enhancements for accounts receivable operations and customer engagement.

• Participate in revenue accounting projects as opportunities arise.

⛳️ Requirements

• Bachelor’s degree in Accounting or Finance, or equivalent experience.

• 3–4 years of experience in accounting, accounts receivable, or collections.

• Familiarity with general ledger concepts including debits, credits, journal entries, and reconciliations.

• Excellent verbal and written communication skills, with confidence in discussing past-due balances with customers over the phone.

• Exceptional attention to detail, strong organizational abilities, and dependability in a fast-paced, high-volume environment.

• Capability to interpret customer contracts and quotes (terms, start dates, products, and pricing).

• Eager to learn and adapt; a motivated individual who is quick to grasp new systems and tools.

• Must reside in and work during Eastern Time hours.

• Experience in a B2B or subscription/SaaS setting.

• Proficiency in using NetSuite or another ERP system.

• Collections experience with government or public-sector clients.

• Strong skills in Excel (lookups, pivot tables).

• Must be authorized to work for any US employer in the United States.

• Ineligible for employment visa sponsorship or transfer of sponsorship ownership.

• Successful completion of a criminal background check is required.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Flexible Spending Account (FSA)/Health Savings Account (HSA).

• 401(k) plan.

• Flexible Paid Time Off (PTO).

• Fully remote work environment.

• Technology stipend.

• Opportunities for career advancement.

• Additional benefits and perks.

• Reasonable accommodations provided during the interview process and employment, as needed.