Staff Product Manager, OpenTelemetry

This is a fully remote position, open to applicants in United Kingdom, +6 more countries.

📋 Description

• Take charge of the complete journey to assist individuals and agents in instrumenting workloads and transmitting valuable OpenTelemetry data to Grafana Cloud.

• Establish the vision, strategy, and cross-product roadmap, transforming uninstrumented workloads into healthy and useful telemetry.

• Develop seamless experiences across SDK instrumentation, automatic instrumentation, and Collector-based deployment.

• Identify and resolve issues related to setup failures, abandonment, misconfiguration, and low-quality telemetry.

• Set shared experience principles, priorities, and success metrics across product and engineering teams.

• Utilize customer research, product data, and market insights to prioritize investments and assess outcomes.

• Collaborate with Grafana Cloud solution teams to facilitate the transition from telemetry ingestion to product activation.

• Articulate product narratives, differentiation strategies, launches, technical content, adoption programs, and campaigns in partnership with Product Marketing and go-to-market teams.

• Work alongside Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams.

• Advocate for Grafana Labs and its customers in discussions within the OpenTelemetry ecosystem.

• Leverage AI tools to synthesize research, analyze product signals, explore workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys.

⛳️ Requirements

• A minimum of 5 years of experience in Product Management within developer tools, observability, infrastructure, data platforms, or other technically intricate B2B product domains.

• Proven experience in leading strategy and execution across multiple engineering teams or product areas without direct organizational authority.

• Strong understanding of OpenTelemetry, covering SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions.

• Experience in using or developing instrumentation systems, agents, telemetry collectors, configuration products, or similar infrastructure.

• Knowledge of deploying and managing software in Kubernetes, virtual machines, and public cloud environments.

• Proven track record in simplifying complex onboarding, configuration, and troubleshooting workflows into clear product experiences.

• History of leveraging customer research and product data to inform decisions, align stakeholders, and achieve measurable outcomes.

• Excellent written and verbal communication capabilities.

• Bonus: experience with OpenTelemetry or the open-source observability ecosystem.

• Bonus: familiarity with automatic instrumentation, eBPF, or runtime-based instrumentation.

• Bonus: hands-on experience as an SRE, platform engineer, developer, or observability practitioner.

• Bonus: experience in building product-led onboarding, configuration validation, or telemetry health experiences at scale.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• 100% remote, global culture.

• Opportunities for career growth.

• In-person onboarding experience.

• 30 days of annual leave, including 3 Grafana Shutdown Days.

• Open communication and regular updates across the company.

• Autonomy and support in delivering outstanding work.

• Empowered, high-trust teams.

• Accessible and engaged leadership.