Staff Product Manager, OpenTelemetry

This is a fully remote position, open to applicants in Spain, +6 more countries.

📋 Description

• Take charge of the comprehensive process that assists individuals and agents in implementing workloads and transmitting valuable OpenTelemetry data to Grafana Cloud.

• Develop the vision, strategy, and cross-product roadmap that transforms uninstrumented workloads into robust, actionable telemetry.

• Craft user experiences across SDK instrumentation, automatic instrumentation, and Collector-based deployments.

• Minimize setup failures, abandonment, misconfiguration, and the production of low-quality telemetry.

• Establish common experience principles, priorities, and success metrics across product and engineering teams.

• Leverage customer research, product data, and market insights to prioritize investments and evaluate results.

• Collaborate with downstream Grafana Cloud solution teams to facilitate the transition from telemetry ingestion to product activation.

• Define the product narrative, differentiation, launches, technical content, adoption programs, and campaigns in conjunction with Product Marketing and go-to-market teams.

• Work alongside Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams.

• Represent Grafana Labs and its clientele in discussions within the OpenTelemetry ecosystem.

• Utilize AI tools to synthesize customer research, analyze product signals, explore workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys.

⛳️ Requirements

• Over 5 years of Product Management experience in developer tools, observability, infrastructure, data platforms, or other technically intricate B2B product domains.

• Proven experience in leading strategy and execution across various engineering teams or product areas without direct organizational authority.

• Strong familiarity with OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions.

• Experience in utilizing or constructing instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure.

• Knowledge of deploying and managing software in Kubernetes, virtual machines, and public cloud environments.

• Capability to transform complex onboarding, configuration, and troubleshooting workflows into clear product experiences.

• A track record of utilizing customer research and product data to inform decisions, align stakeholders, and achieve measurable outcomes.

• Exceptional written and verbal communication abilities.

• Bonus: experience with OpenTelemetry or the open-source observability ecosystem.

• Bonus: familiarity with automatic instrumentation, eBPF, or runtime-based instrumentation.

• Bonus: direct experience as an SRE, platform engineer, developer, or observability practitioner.

• Bonus: experience in creating product-led onboarding, configuration-validation, or telemetry-health experiences at scale.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• 100% remote, global culture.

• Opportunities for career growth.

• In-person onboarding.

• 30 days of annual leave each year.

• 3 days of annual leave allocated for Grafana Shutdown Days.

• Open communication and regular updates company-wide.

• Autonomy and support to deliver outstanding work.

• High-trust, low-ego culture.

• Approachable and transparent leadership.