Staff Product Manager, OpenTelemetry

This is a fully remote position, open to applicants in Germany, +6 more countries.

📋 Description

• Define the vision, strategy, and cross-product roadmap to transition uninstrumented workloads into healthy and useful telemetry in Grafana Cloud.

• Take ownership of the complete OpenTelemetry Experience journey for instrumenting workloads and transmitting valuable data to Grafana Cloud.

• Develop onboarding and configuration experiences that encompass SDK instrumentation, automatic instrumentation, and Collector-based deployment.

• Identify and resolve issues related to setup failures, abandonment, misconfiguration, and low-quality telemetry.

• Establish shared principles, priorities, and success metrics among product and engineering teams.

• Leverage customer research, product data, and market insights to prioritize investments and assess onboarding, telemetry health, and expansion results.

• Collaborate with Grafana Cloud solution teams to transition from telemetry ingestion to product activation.

• Work in partnership with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams.

• Assist in defining product narratives, differentiation strategies, launches, technical content, adoption programs, and marketing campaigns.

• Represent Grafana Labs and its customers in discussions within the OpenTelemetry ecosystem.

• Utilize AI tools to expedite research synthesis, analyze product signals, prototype experiences, develop positioning content, and test agent-led instrumentation journeys.

⛳️ Requirements

• A minimum of 5 years of Product Management experience in developer tools, observability, infrastructure, data platforms, or other technically complex B2B product domains.

• Proven experience leading strategy and execution across multiple engineering teams or product areas without direct organizational authority.

• Strong proficiency in OpenTelemetry, covering SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions.

• Experience in using or developing instrumentation systems, agents, telemetry collectors, configuration products, or similar infrastructure.

• Understanding of software deployment and operation across Kubernetes, virtual machines, and public cloud environments.

• Ability to transform complex onboarding, configuration, and troubleshooting workflows into clear product experiences.

• Experience in utilizing customer research and product data to inform decisions and achieve measurable outcomes.

• Exceptional written and verbal communication skills.

• Bonus: Familiarity with OpenTelemetry or the open-source observability ecosystem.

• Bonus: Experience with automatic instrumentation, eBPF, or runtime-based instrumentation.

• Bonus: Firsthand experience as an SRE, platform engineer, developer, or observability practitioner.

• Bonus: Experience in creating product-led onboarding, configuration validation, or telemetry health experiences at scale.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• 100% remote work environment with a global culture.

• Opportunities for career growth.

• In-person onboarding experience.

• 30 days of annual leave each year.

• 3 annual leave days earmarked for Grafana Shutdown Days.

• Transparent communication and regular updates across the company.

• Autonomy and support for delivering exceptional work and exploring new ideas.

• Empowered teams within a high-trust, low-ego culture.

• Approachable and transparent leadership.