Staff Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the BOXED.GG product roadmap while actively contributing to strategic initiatives.

• Establish product direction and advocate for it among founders and senior stakeholders.

• Manage the BOXED economy, which includes gems, shards, site balance, real-world collectible market interactions, and customer sentiment.

• Oversee the entire customer journey from onboarding and activation through gamification, opening experiences, social engagement, retention mechanics, in-product economy, and fulfillment systems.

• Suggest, organize, and prioritize roadmap initiatives based on business and customer outcomes.

• Leverage quantitative data on activation, retention, monetization, and referrals to inform decision-making.

• Define the analytics required for successful features and experiments, and independently extract and analyze data.

• Incorporate qualitative inputs such as customer interviews, community beta groups, polls, and surveys.

• Manage the BOXED inventory pipeline and address challenges related to sourcing and consumer experience systems.

• Collaborate across engineering, design, marketing, growth, fulfillment, support, and other departments.

⛳️ Requirements

• Extensive product management experience with the responsibility for making challenging decisions.

• Proven ability to operate with high ownership and agency without relying on additional headcount.

• Experience managing a roadmap that has a significant impact on revenue.

• Capability to articulate the reasons behind changes in core product metrics.

• Technical fluency sufficient to gain the trust of engineering and design colleagues.

• Ability to defend product decisions, embrace disagreement, and commit to a given direction.

• Proven ability to collaborate across marketing, growth, fulfillment, support, and other departments.

• Eagerness to learn about the collectibles industry and actively engage with the collector community.

• T-shaped/full-stack perspective across various business verticals.

• Resourcefulness in creating scalable solutions, experimenting with tools or workflows, and effectively overcoming obstacles.

• Data-driven approach to decision-making and the ability to develop measurement strategies aligned with company objectives.

• Preferred but not required: experience in building consumer products that incorporate engagement loops and habit formation.

• Preferred but not required: experience in marketplace, e-commerce, or fulfillment systems.

• Preferred but not required: familiarity with digital economies, site currencies, and payment systems.

• Preferred but not required: experience with live operations and in-product economy design.

• Preferred but not required: personal interest in collectibles, TCGs, or hobby communities.

🏝️ Benefits

• Embrace a remote-first work culture that offers autonomy and the flexibility to work from anywhere in the world.

• Opportunity to make a significant impact on core product metrics and take ownership of major product decisions.

• Collaborate with a small, senior, product-focused, and low-ego engineering team.

• Engage in solving problems that encompass consumer psychology, economic design, real-world collectibles, and physical logistics.