Staff Product Designer, Mail Growth

This is a fully remote position, open to applicants in United States, +4 more locations.

📋 Description

• Oversee the design initiatives for Superhuman Mail’s growth strategies encompassing onboarding, in-product activation, and purchasing experiences.

• Create experiences that enhance customer efficiency with AI-driven email and scheduling workflows.

• Develop growth experiments from initial sketches and hypotheses to interactive prototypes and high-fidelity designs.

• Collaborate with product managers and engineers to guide product direction, evaluate tradeoffs, and plan sequencing.

• Harmonize business objectives with user needs while pinpointing growth opportunities and constructing a customer-focused roadmap.

• Leverage research insights to inform feature discovery, habit formation, and early value generation.

• Keep abreast of industry trends and craft emotionally engaging experiences that transcend functional requirements.

• Enhance design culture through exceptional design craftsmanship and measurable business outcomes.

• Rapidly prototype, test, and iterate to refine email management and productivity experiences.

• Investigate and advance design processes utilizing AI tools and workflows.

• Work in tandem with designers and cross-functional teams across product, marketing, research, engineering, and analytics.

• Offer and receive constructive feedback to foster team development.

⛳️ Requirements

• Over 5 years of relevant experience in Product Design and Growth Design.

• At least 3 years focused on growth, onboarding, monetization/subscription, or activation experiences.

• Demonstrated capability to create clear, scalable, and enjoyable user experiences that simplify intricate workflows.

• Expertise in design principles, encompassing prototyping, visual design, interaction design, typography, layout, and visual hierarchy.

• Experience and eagerness in developing AI-powered products, focusing on trust, speed, and user control.

• Strong collaborative skills and a proactive approach.

• Outstanding storytelling and influential abilities.

• Skill in transforming ambiguous challenges into a compelling vision and aligning cross-functional teams.

• Proficiency in guiding groups toward decisions when consensus is hard to achieve.

• Flexibility to work from a home office anywhere in the United States or Canada, or to join an office in San Francisco, Seattle, or New York.

• No specific educational qualifications required.

🏝️ Benefits

• Comprehensive healthcare, including medical, dental, vision, mental health, and fertility benefits.

• Options for disability and life insurance.

• 401(k) and RRSP matching contributions.

• Paid parental leave.

• 20 days of paid time off annually.

• 12 paid holidays each year.

• Two floating holidays per year.

• Flexible sick leave policy.

• Stipend for caregiving.

• Stipend for pet care.

• Wellness stipend.

• Home office stipend.

• Annual budget for professional development.

• Opportunities for professional growth.

• Equity options.