Staff Product Designer, Commercial Growth

This is a fully remote position, open to applicants in New York.

📋 Description

• Take charge of design for plan selection, cart merchandising, and cross-selling within the entire commercial ecosystem.

• Convert pricing, packaging, bundling, discounting, and messaging needs into adaptable, reusable design patterns.

• Create cross-sell placements, supporting materials, and interaction models aligned with the targeting strategy.

• Collaborate with product and engineering leaders to enhance customer-facing purchase and conversion processes.

• Coordinate with RevSys counterparts when experiences rely on shared systems or implementation limitations.

• Extend design thinking throughout Frontsite-connected journeys from initial discovery to downstream conversion.

• Partner with Platform and Data Science teams on targeting and experimentation efforts.

• Establish design patterns, principles, and standards across Commercial Growth initiatives.

• Mentor designers, offer constructive feedback, and enhance systems-thinking, visual design, and interaction design quality.

• Report directly to the Director of GTM Product Design.

⛳️ Requirements

• Over 10 years of experience in product design within a digital product company, including time at a Staff level or equivalent.

• A portfolio showcasing complex, systems-level work, ideally in areas such as commerce, checkout, pricing, or monetization surfaces, with clear positive impacts on user and business outcomes.

• Proven experience leading cross-functional workstreams from ambiguity to shipped products, including setting direction, defining milestones, and aligning stakeholders across product, engineering, and data teams.

• A solid track record of transforming pricing, packaging, discounting, and merchandising requirements into scalable, user-friendly UX patterns across a wide range of product offerings.

• Strong systems thinking skills, including the ability to map data models, flows, and interdependencies across multiple product areas.

• Capability to generate momentum without fully defined requirements and to organize ambiguous problems.

• Experience in designing for or alongside experimentation and targeting systems, including personalization and A/B testing logic.

• Outstanding communication and storytelling abilities.

• Competence in leading by example and mentoring designers at various levels.

• Prior experience working on Frontsite or marketing site-connected journeys is a significant advantage.

🏝️ Benefits

• A selection of medical plans with an option for fully covered premiums, including medical, dental, and vision.

• Supplemental Life and Disability Insurance plans.

• Benefits for fertility and adoption.

• Subscription to the Headspace mindfulness app.

• Global Employee Assistance Program.

• Retirement benefits with employer matching.

• Flexible paid time off policy.

• 12 weeks of paid parental leave and family care leave.

• Pre-tax commuter benefits.

• Education reimbursement program.

• Employee donation matching to community organizations.

• Access to 7 Global Employee Resource Groups (ERGs).

• Dog-friendly work environment.

• Complimentary lunch and snacks.

• Private rooftop space.

• Hack week held twice a year.

• Option to purchase common stock.