Staff Product Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee product design for Clinical AI experiences, patient portal workflows, and the advancement of the design system.

• Create AI-driven experiences that assist patients between psychiatry sessions, from initial concept to launch and refinement.

• Establish interaction patterns for conversational AI and emerging technologies.

• Enhance patient portal functionalities, including intake processes, appointment management, and visit preparation.

• Convert complex AI capabilities and limitations into user-friendly, transparent, and reliable experiences.

• Collaborate with Product, Engineering, AI/ML, Clinical, and other interdisciplinary teams to influence product strategy.

• Develop prototypes and evaluate conversational AI, web, and mobile interaction models.

• Champion patient needs, safety, trust, accessibility, and usability.

• Perform user research and conduct usability testing.

• Utilize research, product data, experimentation, and qualitative insights to enhance post-launch experiences.

• Provide high-quality interaction and visual design from initial concepts to refined execution.

• Shape product and design decisions as a senior individual-contributor leader.

• Drive the evolution of Talkiatry’s design system across web, mobile, and new interaction models.

• Elevate design standards through critique, mentorship, collaboration, and leading by example.

⛳️ Requirements

• A minimum of 7 years of experience in product design.

• Proven experience managing complex digital products from discovery to implementation and iteration.

• A portfolio showcasing strong product thinking, interaction design, and outstanding visual/UI craftsmanship; portfolio submission is necessary for consideration.

• Significant experience in designing robust web and native mobile products.

• Ability to work independently and lead design in ambiguous or zero-to-one product environments.

• Experience in designing products where trust and transparency are paramount.

• Strong systems thinking capabilities.

• Comprehensive knowledge of interaction design, information architecture, visual hierarchy, typography, layout, and responsive interface design.

• Proficient in user research, with the ability to independently plan and execute user research and usability testing.

• Experience in creating and evolving scalable design systems.

• Strong skills in prototyping.

• Experience in collaboration with product managers and engineers, contributing to product strategy.

• Excellent communication and storytelling abilities.

• A keen interest in emerging technologies and a willingness to learn through experimentation.

• Healthcare experience is advantageous but not mandatory.

• Experience with conversational interfaces, AI/ML/LLM products, healthcare or regulated industries, patient-facing products, or visual language/design-system evolution is particularly valued.

• Must have authorization to work in the United States; visa sponsorship or transfer may need to be disclosed.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• 401(k) with company matching.

• Generous paid time off.

• Company holidays.

• Paid parental leave.

• Additional employee benefits.

• Remote work opportunities within the United States.

• Professional growth and skill development opportunities.

• Mission-driven work focused on improving access to mental health care.