Staff Product Designer, Activation

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish a comprehensive vision for the end-to-end experience of Activation, from initial login to complete activation.

• Translate the experience vision into a roadmap that the team can implement cycle by cycle.

• Collaborate with the PM and EM to shape the product and roadmap using insights from customer evidence and data.

• Design experiences focused on agents, outlining autonomous actions, human review and approval processes, and trust-building interactions.

• Develop reusable AI patterns and enhance existing patterns for both guided and agentic experiences.

• Define desired activation outcomes, work with the Data team to measure them, and conduct experiments and iterations.

• Lead customer discovery efforts alongside cross-functional partners and lean engineering teams.

• Communicate customer insights to leadership through clear and compelling narratives.

• Align partner teams to ensure that growth experiences are perceived as a unified product.

• Document the product strategy using briefs and point-of-view documents.

• Oversee significant multi-team initiatives from inception to launch.

• Conduct regular reviews and working sessions, track decisions and dependencies, and maintain alignment across teams.

• Enhance interaction, visual, and content quality through critique, mentorship, and collaboration with engineering.

• Mentor designers and contribute to maintaining high hiring standards.

• Report to a Design Manager within Vanta’s Experience Design organization as part of the Self-Serve design team.

⛳️ Requirements

• A minimum of 8 years of experience in designing and delivering high-quality B2B SaaS products, with experience across multiple teams and quarters.

• Proven track record in designing for business outcomes such as activation, onboarding completion, time-to-value, or retention, with quantifiable results.

• Experience in launching AI-powered or automation-heavy products.

• Strong perspective on how humans and agents should collaborate effectively.

• Ability to navigate and provide direction in ambiguous, high-stakes problem environments.

• Excellent written strategy skills, including the ability to create product briefs, strategy documents, or roadmaps.

• Experience leading large-scale, cross-functional projects.

• Proficiency in product analytics and experimentation.

• Outstanding interaction, visual, and content design skills for complex product user interfaces.

• Experience in developing scalable design patterns across multiple teams.

• Strong storytelling and communication abilities.

• Experience collaborating with fellow designers on larger initiatives.

• Skills in mentoring and providing candid, constructive feedback.

• A portfolio is required, showcasing end-to-end product work, key decision-making processes, and outcomes.

• Experience with product-led growth, onboarding, or guided setup experiences.

• Familiarity with designing agentic workflows, conversational interfaces, or human-in-the-loop review processes.

• Comfort in prototyping with code or using AI tools.

• Familiarity with security, compliance, or GRC is advantageous but not mandatory.

• Utilizes AI in daily tasks to enhance skills and improve outcomes.

• Must be legally authorized to work in the location where the position is based.

• A portfolio is mandatory.

🏝️ Benefits

• Equity.

• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans.

• 16 weeks of paid Parental Leave for all new parents.

• Health & wellness stipend.

• Remote workspace, internet, and cellphone stipend.

• Commuter benefits for team members who work in the SF and NYC offices.

• Family planning benefits.

• Matching 401(k) contributions with immediate vesting.

• Flexible PTO policy.

• 80 hours of Sick Time.

• 11 company-paid holidays.

• Virtual team-building activities, lunch and learns, and other company-wide events.

• Medical benefits, 401(k) plan, and additional company perk programs.