Senior Staff Product Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop a deep understanding of a designated product domain, encompassing customers, workflows, business context, technical environment, and evolving needs.

• Collaborate with Product Management and Engineering throughout discovery, product definition, story mapping, prototyping, validation, design, implementation, and ongoing learning.

• Convert customer needs, business objectives, technical constraints, research, and product evidence into clear and actionable requirements.

• Shape product strategy and roadmap decisions by leveraging customer insights, systems thinking, experimentation, and design expertise.

• Oversee the entire product design process, including problem framing, workflow design, prototyping, validation, detailed interaction design, and collaboration on implementation.

• Create seamless experiences across workflows, products, and user roles utilizing design-system patterns.

• Employ qualitative research, product analytics, customer feedback, business evidence, and technical input to inform and assess design decisions.

• Advocate for usability, accessibility, and interaction quality in collaboration with the design-system owner.

• Take charge of selected Product Design capabilities or team practices such as critique, onboarding, research, prototyping, design quality, or knowledge sharing.

• Recognize recurring challenges, capability gaps, or inefficient processes and drive resolutions.

• Gather relevant expertise, stakeholders, evidence, and cross-functional involvement to tackle problems.

• Navigate obstacles, ambiguity, and organizational complexity through evidence, facilitation, diplomacy, and sound judgment.

• Develop and sustain reusable practices, frameworks, tools, guidance, and operating mechanisms.

• Facilitate team enablement through critique, onboarding, workshops, research practices, prototyping, and knowledge sharing.

• Guide designers through feedback, coaching, collaborative problem-solving, and exemplifying effective product-design practices.

• Share methodologies, lessons learned, domain knowledge, and practice expertise to disseminate knowledge and empower designer ownership.

• Utilize AI-assisted tools for research, synthesis, ideation, prototyping, evaluation, documentation, and team effectiveness while upholding human judgment.

• Contribute to or manage shared AI-enabled tools, agents, prompts, or workflows.

⛳️ Requirements

• Bachelor's degree in design, human-computer interaction, a related field, or equivalent practical experience.

• A minimum of 10 years of professional experience in product design, interaction design, or user experience, including complex enterprise or platform-level projects.

• A portfolio that showcases problem framing, interaction design, systems thinking, prototyping, product strategy, end-to-end product impact, and contributions to design systems.

• Proven experience in building deep domain expertise and collaborating with Product Management and Engineering throughout the product lifecycle.

• Capability to identify ambiguous or systemic issues, articulate them clearly, establish a forward path, and guide others toward resolution without formal authority.

• Experience in establishing or enhancing reusable design practices, tools, frameworks, or methodologies.

• Background in mentoring designers and facilitating critique, workshops, or collaborative design practices.

• Proficiency in influencing stakeholders and managing competing priorities with diplomacy and sound judgment.

• Strong understanding of accessibility standards, inclusive design practices, design systems, and translating designs into functional software.

• Experience utilizing research, product analytics, customer feedback, and other evidence to assess product outcomes and guide design decisions.

• Working knowledge of HTML and CSS.

• Familiarity with code-based or AI-assisted development environments for building, editing, or refining functional prototypes.

• Experience with or maintaining AI-enabled tools or workflows that enhance Product Design effectiveness.

• Proven track record of improving Product Design operational practices within a complex enterprise organization.

• Legally authorized to work in the United States.

• Successful completion of a drug screening, if applicable.

🏝️ Benefits

• Discretionary annual bonus.

• Medical, dental, vision, and prescription drug coverage.

• Access to Health Coach services.

• Employee Assistance Program.

• GE Vernova Retirement Savings Plan.

• Tax-advantaged 401(k) savings opportunity with company matching contributions.

• Company retirement contributions.

• Fidelity resources and financial planning consultants.

• Tuition assistance.

• Adoption assistance.

• Paid parental leave.

• Disability benefits.

• Life insurance.

• 12 paid holidays.

• Permissive time off.

• Opportunities for professional development.

• Relocation assistance is not provided.