Staff Fullstack Data Analyst

This is a fully remote position, open to applicants in United Kingdom, +3 more countries.

📋 Description

• Take ownership of the architectural strategy for the analytics layer focused on customer acquisition, onboarding, growth, and retention.

• Detect and address upstream data quality challenges, implementing lasting organizational solutions.

• Establish standardized GTM metric definitions within the semantic layer alongside Data Services & Governance.

• Ensure synchronization among RevOps, Customer Success, Customer Experience, BI tools, and AI tools with a unified source of truth.

• Collaborate with senior commercial leadership to formulate high-impact analytical inquiries.

• Conduct analyses on customer behavior, commercial performance, and retention trends.

• Develop and oversee experimentation methodologies that adhere to statistical rigor and meaningful outcome criteria.

• Create structured and documented analytics resources for self-service business users and AI tools.

• Guide and nurture analysts through code reviews, design discussions, and knowledge-sharing initiatives.

• Contribute to the establishment of engineering and analytical standards within the broader data community.

• Report to the Senior Manager of the Growth Intelligence team while working in collaboration with commercial, product, data, and governance teams.

⛳️ Requirements

• Previous experience in a Staff or Lead capacity within data analytics or analytics engineering roles in a dynamic SaaS environment.

• Proficient in SQL and dbt.

• Strong capabilities in Python for data analysis and manipulation tasks.

• Familiarity with Git-based workflows and CI/CD practices for analytics code development.

• Expertise in BigQuery, including performance optimization and cost management at scale.

• Proficient in a modern BI tool such as Looker or Omni.

• Specialization in commercial analytics, encompassing GTM metrics, customer lifecycle economics, and revenue outcomes.

• Solid understanding of data quality governance and the resolution of upstream root causes.

• In-depth knowledge of data contracts, schema ownership, SLAs, and producer-consumer agreements.

• Familiarity with analytics outputs that support AI tools and self-service analytics.

• Proven track record of advising senior GTM stakeholders and effectively communicating risks and trade-offs to non-technical leaders.

• Experience in mentoring analysts and enhancing team capabilities.

• Proficient in English and able to utilize it as the corporate language.

🏝️ Benefits

• Your own Pleo card.

• Catered meals or a lunch allowance based on your local office.

• Comprehensive private healthcare, with coverage options such as Vitality, Alan, or Médis, depending on location.

• 25 days of annual leave in addition to public holidays.

• Flexible hybrid and fully remote working options.

• Complimentary mental health and well-being support through MyndUp.

• Paid parental leave.