Sponsor Relations Coordinator – Events

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary relationship manager and daily point of contact for sponsors and exhibitors, from the signing of contracts through to post-event follow-up.

• Oversee and manage the sponsor issue queue, which includes triaging, setting response expectations, tracking resolutions, and providing written follow-ups.

• Facilitate the onboarding process for new sponsors and exhibitors using a structured approach.

• Develop sponsorship toolkits within the Cvent exhibitor portal.

• Provide training to sponsor teams on lead retrieval, event applications, exhibitor portals, and meeting-scheduling tools.

• Generate and implement communications for sponsors and exhibitors throughout the pre-event, on-site, and post-event phases.

• Conduct pre-event kickoff calls to verify deliverables, deadlines, and criteria for success.

• Maintain the comprehensive sponsorship planner that includes contract terms, financial status, and fulfillment details.

• Gather and monitor contracted deliverables against established deadlines.

• Collaborate with marketing to coordinate sponsor-facing promotions.

• Work with marketing and operations to manage physical fulfillment.

• Design and oversee exhibit floor plans and booth assignments utilizing floor plan software.

• Monitor sponsorship inventory and identify under-performing assets.

• Conduct scheduled sponsor check-ins during events and address any issues with operations, AV, and registration.

• Collaborate with portfolio leaders to implement the on-site rebooking process.

⛳️ Requirements

• Bachelor’s degree in hospitality, communication, or a related field.

• Over 3 years of relevant experience in a client/customer-facing role within events.

• Familiarity with CVENT or other event management software.

• High proficiency in Microsoft Office applications.

• Capability to manage multiple concurrent projects, troubleshoot issues, and consistently meet deadlines with minimal oversight.

• Outstanding customer service abilities.

• Competence to function efficiently in a high-pressure environment.

• Exceptional attention to detail.

• Ability to develop procedures.

• Commitment to accuracy in job performance.

• Willingness to travel frequently, up to twice a month from February through November, typically for three to four days at a time, including extended on-site days.

🏝️ Benefits

• Competitive salary.

• Premium medical, dental, vision, and various health plans – you choose what best suits your needs.

• Fully vested 401(k) match.

• Generous paid time off, including vacation, sick leave, float days, bereavement leave, and 12 office holidays.

• Flexible working hours.

• Supportive work/life balance.

• Paid parental leave.

• A dynamic, dedicated, fun, and hard-working environment.

• A collaborative work atmosphere in a growing market.

• Consistently recognized as a Top Workplace.

• Featured on the Forbes 5000 Fastest Growing Companies list for over 5 years.