Specialty Pharmacy Liaison

This is a fully remote position, open to applicants in Ohio, +2 more states.

📋 Description

• Aid in the standardization and enhancement of specialty pharmacy services throughout Bon Secours Mercy Health.

• Process prescription details and verify the accuracy of patient profiles.

• Assist clients with their prescriptions and specialty pharmacy orders.

• Receive prescriptions, collect customer information, and prepare prescription drug therapies.

• Document and keep patient charts and refill dates updated.

• Support prior authorizations and the appeals process for insurance denials.

• Coordinate the delivery of medications, supplies, and equipment.

• Answer and prioritize phone calls, faxes, and digital requests.

• Carry out pharmacy technician responsibilities and provide cross-training or coverage for departmental technician roles.

• Establish patient accounts for the specialty pharmacy and confirm insurance coverage.

• Assist patients with dealings with insurance companies, copay assistance, and other funding sources.

• Plan and organize prompt, efficient, and cost-effective patient deliveries.

• Communicate with internal departments, external specialty pharmacies, patients, providers, and clinic staff.

• Ensure the pharmacy is clean and well-stocked.

• Provide training for staff members and students as required.

⛳️ Requirements

• Valid Pharmacy Technician License certified by the applicable state board (mandatory).

• National Certified Pharmacy Technician or Pharmacy Technician License (mandatory).

• High School diploma or GED (mandatory).

• Minimum of 1 year of experience in a provider clinic, specialty pharmacy, and/or retail pharmacy (mandatory).

• Experience with EPIC Electronic Health Record (preferred).

• Proficiency in processing prescription information and completing accurate third-party billing.

• Capability to prepare prescription drug therapies in alignment with legal, regulatory, and organizational standards.

• Ability to assist with prior authorizations, insurance coverage, appeals, and copay assistance.

• Skills in coordinating medication deliveries and effective communication with patients, providers, insurers, and specialty pharmacies.

🏝️ Benefits

• Competitive compensation.

• Incentives.

• Referral bonuses.

• 403(b) plan with employer contributions (when eligible).

• Medical, dental, vision, and prescription coverage.

• HAS/FSA options.

• Life insurance.

• Access to mental health resources and discounts.

• Paid time off.

• Parental and FMLA leave.

• Short- and long-term disability coverage.

• Backup care for children and elderly dependents.

• Tuition assistance.

• Opportunities for professional development.

• Support for continuing education.