Specialty Care Navigator, Neurodiversity, Teens

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver clinical navigation and family-focused support through the Neurodiversity Specialty Care Program.

• Perform developmentally informed, neuroaffirming telehealth screening, triage, and care navigation for children, adolescents, and their caregivers.

• Offer psychoeducation and brief support services to children, teenagers, and their caregivers.

• Integrate insights from youth, caregivers, providers, and clinical, developmental, neuropsychological, or school evaluations.

• Formulate working assessments, identify differential considerations, and suggest subsequent steps.

• Connect families with therapy, medication management, neuropsychological evaluations, ABA, OT, SLP, and community-based resources.

• Assist families in navigating school supports and accommodations, including IEP and Section 504 processes.

• Conduct telehealth screening, triage, and care navigation for adolescents aged 13–17 across Mood and Anxiety, Trauma, Eating Disorders, and Substance Use Disorder programs.

• Create and update personalized care plans and adjust recommendations as new information becomes available.

• Employ active listening and motivational interviewing techniques while respecting adolescent privacy, autonomy, and caregiver engagement.

• Identify safety concerns, offer immediate support and safety planning, and coordinate referrals for higher levels of care.

• Collaborate with internal partners, external providers, schools, and community resources.

• Ensure timely and accurate documentation and follow up on agreed-upon care actions.

• Engage in consultations, staff meetings, trainings, onboarding, and mentoring activities.

• Adhere to confidentiality, compliance, ethical standards, and Spring Health policies.

• Promote high member satisfaction, appropriate specialty-care enrollment, care plan engagement, and continuity of care.

⛳️ Requirements

• Active, independent mental health license as an LCSW, LMFT, or LPC.

• At least 2 years of clinical experience supporting children, adolescents, caregivers, and families, including direct experience in neurodiversity.

• Knowledge of evidence-based and family-centered supports, such as parent training, PCIT, and CBT-Family.

• Experience interpreting neuropsychological or school-based evaluations.

• Strong understanding of IEPs, Section 504 plans, IDEA, and coordination across school, healthcare, and community settings.

• Minimum of 2 years of clinical experience assisting adolescents with mood and anxiety issues and trauma in outpatient or intensive outpatient environments.

• Familiarity with current best practices and evidence-based treatments for adolescents.

• Direct experience with adolescent eating disorders and substance use presentations.

• Competence in clinical assessment, diagnostic formulation, differential considerations, level-of-care recommendations, and care planning.

• Strong abilities in motivational interviewing, psychoeducation, crisis support, safety planning, care coordination, and both written and verbal communication.

• Capability to manage a diverse caseload, maintain accurate documentation, utilize multiple technology platforms, and adapt to evolving needs.

• Commitment to culturally responsive, inclusive, family-centered care.

• Proficiency in using various computer platforms and the ability to learn new systems.

• Bilingual qualifications are considered a bonus.

• Experience or training in DBT-A, TF-CBT, FBT/Maudsley Method, adolescent SUD treatment, contingency management, harm reduction, or family-based therapy are listed as bonus qualifications.

• Proficiency with Adolescent ASAM criteria is considered a bonus qualification.

🏝️ Benefits

• Health, dental, and vision benefits starting on the first day.

• One Medical accounts.

• HSA and FSA plans, with Spring contributing up to $1,000 toward HSAs depending on plan type.

• Employer-sponsored 401(k) match of up to 2%.

• Annual allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and their dependents.

• Competitive paid time off, including vacation, sick leave, and company holidays.

• Parental leave after 6 months: 18 weeks for birthing parents and 16 weeks for non-birthing parents.

• Noom access.

• Carrot fertility care support and reimbursement of up to $4,000 for related fertility expenses.

• Wellhub subscription for fitness, mindfulness, nutrition, and sleep.

• BrightHorizons-sponsored child care, backup care, and elder care.

• Up to $1,000 professional development reimbursement per year.

• $200 per year donation matching.