Specialist – MSO Payroll

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Process payroll inputs and verify pay data to ensure accurate and timely payments along with correct withholdings.

• Confirm timekeeping, HR, benefits, and other changes that impact payroll data.

• Prepare regular, off-cycle, retroactive, and correction payroll adjustments as needed.

• Reconcile payroll results and reports, identify discrepancies and exceptions, facilitate corrections, and assist with payroll close activities.

• Investigate complex or urgent payroll issues, assess employee and payroll impact, coordinate corrective measures, and monitor issues until resolution.

• Conduct root cause analysis on payroll inaccuracies and recurring exceptions.

• Implement corrective and preventive strategies, ensuring that payroll issues are completely resolved.

• Identify recurring payroll patterns and process inefficiencies and escalate systemic problems as necessary.

• Maintain payroll documentation, reconciliation support, issue records, and audit evidence comprehensively.

• Address payroll inquiries by analyzing transactions and source data, clarifying findings, confirming corrective actions, and escalating exceptions when required.

• Update procedures, job aids, issue-resolution documentation, and control evidence as needed.

• Assist in payroll testing, validation, and implementation for system changes, integrations, enhancements, and process improvements.

⛳️ Requirements

• A Bachelor's degree in human resources, business administration, or a related field, or equivalent experience is required.

• A minimum of 2 years of experience in payroll processing, payroll operations, or payroll support.

• Familiarity with payroll calculations, deductions, taxes, timekeeping, reconciliations, and payroll corrections.

• Experience in investigating payroll discrepancies and conducting structured root cause analysis.

• Proficient in Excel and data analysis, including comparing payroll data across various source systems.

• Exceptional attention to detail and documentation practices.

• Capability to manage payroll issues with stringent deadlines.

• Ability to collaborate with Payroll, HR, Benefits, Finance, IT, and external payroll providers.

• Strong proficiency in both verbal and written communication.

• Skill in building effective working relationships through strong interpersonal abilities.

• Capacity to manage sensitive and confidential information with discretion and sound judgment.

• Ability to implement and enhance processes that support audit practices and compliance requirements.

• Experience with payroll and HR platforms like ADP and Workday is preferred.

• Proficiency in Microsoft Word, Excel, and PowerPoint.

🏝️ Benefits

• Medical, dental, and vision care coverage.

• Backup dependent care support.

• Adoption assistance programs.

• Infertility coverage options.

• Family building support services.

• Behavioral health solutions available.

• Paid parental leave benefits.

• Paid caregiver leave options.

• Access to training programs.

• Resources for professional development.

• Mentorship programs for growth.

• Employee resource groups for community engagement.

• Opportunities for volunteer activities.