Payroll Connections Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary liaison for clients establishing technical integrations with over 400 payroll providers.

• Acquire a comprehensive understanding of payroll provider systems and scrutinize incoming payroll data for accuracy and completeness.

• Address technical challenges impacting data flow among clients, Human Interest, and payroll partners.

• Assess data discrepancies and implement necessary adjustments.

• Contribute to the creation of procedures for payroll-related information flows while adhering to SEC, DOL, and IRS regulations.

• Explore technology issues, pinpoint root causes, and collaborate with various departments to devise and implement solutions.

• Assist clients with data analysis and facilitate data transmission processes.

• Engage in professional communication with both internal and external clients using needs-oriented solutions.

• Recognize opportunities for process enhancements and help spearhead projects with widespread business implications.

• Facilitate and optimize payroll integrations while supervising clients’ initial 401(k) contributions.

⛳️ Requirements

• Over 3 years of experience in a professional capacity showcasing robust technical troubleshooting and analytical abilities.

• A minimum of 1 year of focused customer service experience.

• Outstanding verbal and written communication skills.

• Demonstrated capacity to manage projects, work autonomously, and produce high-quality results with minimal oversight.

• Previous experience with retirement plans or payroll providers is preferred.

• Fundamental understanding of industry regulations.

• Capability to adapt to various HRIS/client systems, resolve software issues, and implement solutions under strict deadlines.

• A strong passion for process improvement and the ability to advocate for change.

• Exceptional attention to detail and dedication to delivering quality results.

• Advanced PC skills, particularly within the G-Suite product ecosystem.

🏝️ Benefits

• Dollar-for-dollar employer match on 401(k) contributions up to 4% of compensation, with immediate vesting and no plan fees.

• Premium health insurance plans.

• Comprehensive dental and vision coverage.

• Competitive paid time off and parental leave policies.

• Unlimited access to Addition Wealth digital resources, financial professionals, and knowledge centers.

• Enhanced mental health support through Lyra for employees and their dependents.

• Fertility healthcare and family formation benefits provided by Carrot.

• Student loan resources available through Candidly.

• Monthly stipend for work-from-home expenses.

• Quarterly lifestyle stipend offered.

• Opportunities for team-building activities, virtual social events, and team offsite gatherings.