Specialist Case Manager – Children and Young People with Complex Disabilities

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Evaluate the functions and needs of clients.

• Create precise and detailed formal reports, indicating the time required for various tasks.

• Set and review objectives.

• Conduct risk assessments and identify any safeguarding issues.

• Serve as an advocate for clients.

• Provide support to clients and their families.

• Communicate with professionals and other agencies on behalf of clients.

• Recruit and oversee Care Teams.

• Commission and coordinate multidisciplinary teams.

• Complete necessary paperwork related to clients as required by the Care Quality Commission.

• Attend court when necessary.

• Adhere to the Case Management implementation framework for assigned clients.

• Receive clinical mentorship.

• Achieve business objectives.

• Participate in the ILS Learning & Development Programme and maintain Continuing Professional Development (CPD).

• Complete tasks within designated time frames.

• Attend ILS company and Connect events.

• Fulfill paperwork and tasks in accordance with ILS policies and procedures.

• Uphold ILS's reputation.

• Assist in the induction of new Case Managers by facilitating client visits or online meetings.

• Identify and report safeguarding concerns promptly, keep accurate records, collaborate with safeguarding partners, and complete required safeguarding training.

• Organize customized rehabilitation, care, and support programs for individuals with complex clinical needs.

• Work in partnership with clients, families, multidisciplinary teams, and external agencies to enhance independence, wellbeing, and quality of life.

⛳️ Requirements

• Qualified healthcare or social care professional, such as an Occupational Therapist, Physiotherapist, Nurse, or Social Worker.

• Current registration with HCPC, NMC, or SWE.

• Up-to-date CPD portfolio.

• Significant experience working with children and young people aged 0–25 and their families.

• Clear understanding and application of the Mental Capacity Act 2005.

• Experience in conducting complex assessments and risk assessments.

• Experience supporting clients with complex needs.

• Strong comprehension of the UK health and social care system and rehabilitation principles.

• Proven ability to work independently, manage competing priorities, and meet deadlines.

• Experience in community-based environments.

• Ability to maintain professional boundaries and achieve positive outcomes for clients.

• Excellent written and verbal communication skills, including report writing and case documentation.

• Proficiency in Microsoft Office and confidence in using digital systems.

• Capability to lead, motivate, and coordinate multidisciplinary teams.

• Flexible regarding travel and working arrangements.

• Full UK driving license and access to transport.

• Residing within Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, East Sussex, Greater London, Hampshire, Hertfordshire, Kent, Northamptonshire, Oxfordshire, Rutland, Surrey, Warwickshire, West Sussex, or Wiltshire.

• Proof of eligibility to work in the UK.

• Satisfactory references, including from the most recent employer.

• Enhanced Disclosure and Barring Service (DBS) Certificate, potentially including checks against Barred Lists.

• Desirable: previous experience in case management.

• Desirable: knowledge of care package development, staff recruitment, supervision, and performance management.

• Desirable: experience interacting with solicitors, deputies, and the Court of Protection, including court appearances.

• Desirable: awareness of relevant Health & Safety and Employment legislation.

• Desirable: experience working remotely and creatively developing solutions beyond standard service provisions.

🏝️ Benefits

• Health Cash Plan covering dental, optical, and chiropody expenses.

• Dependent children can be included in the Health Cash Plan at no additional cost.

• Access to a 24/7 virtual GP helpline.

• Employee Assistance Programme (EAP).

• Up to 8 fully funded face-to-face counselling or CBT sessions.

• Pension Scheme.

• Pension Salary Sacrifice.

• Death in Service benefit equivalent to 4 times the base salary.

• Payroll Giving.

• 25 days of annual leave in addition to bank holidays.

• Birthday Leave.

• Option to purchase or sell up to 3 holiday days each year.

• Up to 2 fully paid volunteering/community days annually.

• Enhanced maternity and paternity policies.

• Comprehensive Company Sick Pay.

• Funded professional subscriptions and registrations after the probation period.

• Opportunities for internal promotion and secondments.

• Annual pay reviews.

• Regular staff awards.

• Various events and activities throughout the year.

• Mileage reimbursement.