Speaker Programs Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the operations of speaker programs for designated business units, ensuring adherence to consistency, compliance, and operational standards.

• Keep precise records of programs, documentation, and files that are ready for audits, aligning with company SOPs and regulatory mandates.

• Recognize workflow inefficiencies or potential risks and report them to the Associate Director.

• Provide up-to-date visibility of program status to internal stakeholders.

• Act as a point of contact between Area Marketing Managers and Compliance for program-related issues.

• Monitor compliance challenges and escalations until resolution is achieved.

• Serve as the main liaison for field representatives and physician speakers regarding program necessities, timelines, statuses, and compliance protocols.

• Assist in the development of onboarding and training resources.

• Handle documentation and payment processes for honorarium and expense reimbursements.

• Submit authorized payment requests to Accounts Payable and monitor their status.

• Supervise processes related to speaker nominations, vetting, onboarding, credentialing, contracting, and annual recertification.

• Collaborate with Legal and Compliance to ensure adherence to fair market value standards and timely agreements with speakers.

• Maintain tools for tracking programs, dashboards, and databases for reporting speaker usage, payment statuses, and program activities.

⛳️ Requirements

• A bachelor's degree is required.

• 3–5 years of experience in executing speaker bureaus, engaging healthcare professionals, or customer success.

• Understanding of healthcare compliance standards, including HCP contracting, fair market value (FMV), and industry conduct codes (PhRMA, AdvaMed).

• Proven experience managing high-volume administrative workflows with meticulous attention to detail and the ability to handle multiple priorities simultaneously.

• Exceptional communication and interpersonal abilities.

• Strong organizational and project management capabilities with a history of meeting deadlines effectively.

• Preferred: Knowledge of honorarium and expense reimbursement processes along with Accounts Payable coordination.

• Preferred: Practical experience with Salesforce.com (SFDC) or similar CRM systems.

• Preferred: Familiarity with speaker bureau management software and event management tools.

• Preferred: Experience in a remote-first, cross-functional working environment.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability insurance plans for eligible employees and their dependents.

• Complimentary testing for Natera employees and their immediate family members.

• Fertility care benefits.

• Leave for pregnancy and bonding with a new baby.

• 401(k) retirement benefits.

• Commuter benefits.

• Employee referral program.